IGN: HolyFifty Problem: Golden Zhelm lost without warning Details: Lost my Golden Zhelm when i tried to transfer it to my brawler, there was no warning it wasnt tradeble like normal , around 10:55 server time august 4th Fantasy Theme Park 1 map If it is possible to restore i'd like it on IGN GohanBeast since its a dex scrolled helm
Hello, sorry to hear about the unfortunate accident of losing the [Golden Zakum Helmet] due to a lack of warning prompt The Devs are looking into the issue and will be figuring out a way to restore the helm that was accidentally dropped As this may take some time, your patience is much appreciated
Sorry for the delay in responding, unfortunately it took a bit longer than expected to get a copy of the database backup from the Server Check before the issue started for us to be able to issue the item refunds. A GM will need to refund you the item in game, please can you reply here when you are in game to make it easier for us to find you. Or if you would like to schedule a time to meet for the refund then please let us know when is best for you. For reference of the GM: 1009000 tuc:0 cuc:5 str:16 dex:28 int:18 luk:19 hp:0 mp:0 watk:0 wdef:155 matk:0 mdef:142 acc:20 eva:18 craft:0 speed:0 jump:0
Have forwarded your request to the GMs *Please note that they are only able to restore helm to the original character
Hello, unfortunately since you were trying to transfer your golden helmet outside of the tradeable period, we cannot transfer it to your other character. You will need to claim it on the original character you dropped it on.
