Solved [Solution Given] unable to login to server for check or fire wall

Discussion in 'Closed' started by undetectful, Nov 2, 2023.

  1. undetectful
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    undetectful Donator

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    so im having troubles opening up royals. says something bout my firewall which i turned off already and reinstalled an still is not working D:
     
    undetectful, Nov 2, 2023
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you have a screenshot of the error message?

    Shouldn't be caused by firewall
     
    Dave Deviluke, Nov 2, 2023
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  3. undetectful
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    this is what im getting
     

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    undetectful, Nov 2, 2023
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  4. Dave Deviluke
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    Try restarting your PC, or login from another network to see if this is caused by network issues
     
    Dave Deviluke, Nov 2, 2023
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  5. undetectful
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    i had restarted my pc already an still came up :(and ive only got one internet lol. would there be any other fixes to this?
     
    undetectful, Nov 2, 2023
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  6. Dave Deviluke
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    You don't have a mobile data to test the connection?

    Cause if it's caused by network environment, Staff are unable to fix it on your behalf
     
    Dave Deviluke, Nov 2, 2023
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  7. undetectful
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    it was running this entire time . i closed the app and boom not working anymore
     
    undetectful, Nov 2, 2023
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  8. undetectful
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    alright so i used my phone hotspot and still not working
     
    undetectful, Nov 2, 2023
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  9. Dave Deviluke
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    Have you added Royals to your anti-virus exclusions?
     
    Dave Deviluke, Nov 2, 2023
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  10. undetectful
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    just tried reinstalling another way and still not working
     
    undetectful, Nov 2, 2023
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  11. undetectful
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    i figured it out . turns out i have 2 firewalls for some odd reason and also i checked my other postings and u actually helped me 6 years ago :D
     
    undetectful, Nov 2, 2023
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  12. Dave Deviluke
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    Kinda odd to have 2 x firewalls, best to remove the one you aren't using
     
    Dave Deviluke, Nov 2, 2023
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