Solved [Solution Given] Unable to pass the character server page.

Discussion in 'Closed' started by wonderkid, Nov 30, 2023.

  1. wonderkid
    Offline

    wonderkid Well-Known Member

    Joined:
    Mar 22, 2023
    Messages:
    122
    Likes Received:
    8
    Country Flag:
    upload_2023-11-30_21-47-30.png upload_2023-11-30_21-48-19.png
     

    Attached Files:

    wonderkid, Nov 30, 2023
    #1
  2. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,162
    Likes Received:
    11,921
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Are you from SG, using M1?
     
    Dave Deviluke, Nov 30, 2023
    #2
  3. wonderkid
    Offline

    wonderkid Well-Known Member

    Joined:
    Mar 22, 2023
    Messages:
    122
    Likes Received:
    8
    Country Flag:
    yes i am!
     
    wonderkid, Nov 30, 2023
    #3
  4. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,162
    Likes Received:
    11,921
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Dave Deviluke, Nov 30, 2023
    #4
  5. wonderkid
    Offline

    wonderkid Well-Known Member

    Joined:
    Mar 22, 2023
    Messages:
    122
    Likes Received:
    8
    Country Flag:
    I see. That is sad. Thanks!
     
    wonderkid, Nov 30, 2023
    #5
  6. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,162
    Likes Received:
    11,921
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    You may try play on mobile data in the meantime (or use VPN for a different routing)
     
    Dave Deviluke, Nov 30, 2023
    #6
  7. wonderkid
    Offline

    wonderkid Well-Known Member

    Joined:
    Mar 22, 2023
    Messages:
    122
    Likes Received:
    8
    Country Flag:
    My mobile data is m1 and i tried using free vpn. It is still not working. After inserting pin. It will says unable to log in server.
     
    wonderkid, Dec 1, 2023
    #7
  8. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,162
    Likes Received:
    11,921
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Dave Deviluke, Dec 1, 2023
    #8
  9. wonderkid
    Offline

    wonderkid Well-Known Member

    Joined:
    Mar 22, 2023
    Messages:
    122
    Likes Received:
    8
    Country Flag:
    Hi you are right. I got a vpn and it works for now. Thank you.
     
    wonderkid, Dec 1, 2023
    #9
  10. coolkid
    Offline

    coolkid Donator

    Joined:
    Dec 1, 2023
    Messages:
    130
    Likes Received:
    20
    IGN:
    coolkid123
    Hi, sorry if I am hijacking thread, but I have the same issues as well. Using VPN does not work for me though, because my game crashes instantly after entering PIC. Is this because I am MAC banned or what's the problem I am having? (I am able to ping after using VPN).

    upload_2023-12-1_21-22-57.png upload_2023-12-1_21-23-17.png
     
    coolkid, Dec 1, 2023
    #10
  11. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,162
    Likes Received:
    11,921
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Likely due to your VPN having a fake MAC address (some VPNs have them, such as Nord or Express)
     
    Dave Deviluke, Dec 1, 2023
    #11
  12. coolkid
    Offline

    coolkid Donator

    Joined:
    Dec 1, 2023
    Messages:
    130
    Likes Received:
    20
    IGN:
    coolkid123
    Ah I see, do you know if there is a way to fix this or best I can do is use another VPN?
     
    coolkid, Dec 1, 2023
    #12
  13. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    12,162
    Likes Received:
    11,921
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Unfortunately, we can't fix this (beyond our control)

    It's best to contact M1 about this and urge them to fix it
    *you may use VPN to connect if you have 1
     
    Dave Deviluke, Dec 1, 2023
    #13
  14. coolkid
    Offline

    coolkid Donator

    Joined:
    Dec 1, 2023
    Messages:
    130
    Likes Received:
    20
    IGN:
    coolkid123
    Understood, thanks! <3
     
    coolkid, Dec 1, 2023
    #14
  15. coolkid
    Offline

    coolkid Donator

    Joined:
    Dec 1, 2023
    Messages:
    130
    Likes Received:
    20
    IGN:
    coolkid123
    Hi sorry for asking again, I've contacted M1 and their tech support response is pretty abysmal, I doubt they'll get back to me on this issue for a few days or week at least. Meanwhile, may I know which VPN you may suggest can be used/have been proven successful with MapleRoyals? I only ask because I have tried premium Express and Surfshark but both seems to disconnect me with the same error I mentioned previously.
     
    coolkid, Dec 2, 2023
    #15
  16. wonderkid
    Offline

    wonderkid Well-Known Member

    Joined:
    Mar 22, 2023
    Messages:
    122
    Likes Received:
    8
    Country Flag:
    Is fix now.
     
    wonderkid, Dec 4, 2023
    #16

Share This Page