disconnecting to log-in page

Discussion in 'Report Bug' started by simpin4jesus, Jan 25, 2024.

  1. simpin4jesus
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    simpin4jesus Active Member

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    Hello Royals team, I've been experiencing a lot of d/c issues for the past several weeks (in the past 2 updates) and not sure what the cause is. I disconnect across all clients and it always takes me to the log-in page rather than closing the client entirely and showing an error code. If I try to reclient/relog, I usually end up disconnecting again within minutes. It's not an issue with my ISP and I've tried both img and wz and still have the same issues.

    Any suggestions on how to troubleshoot and resolve this?
     
    simpin4jesus, Jan 25, 2024
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Are you still disconnecting on the latest patch (20th Jan)?
     
    Dave Deviluke, Jan 27, 2024
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  3. simpin4jesus
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    simpin4jesus Active Member

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    yes, still dcing! :''')
     
    simpin4jesus, Jan 30, 2024
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Could you provide more details of the disconnections?

    Is it random or only after a specific activity (such as bossing) or specific location (FM)
     
    Dave Deviluke, Jan 30, 2024
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  5. simpin4jesus
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    simpin4jesus Active Member

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    It tends to be pretty random, the only locations where I don't crash consistently is FM and in Krex (I did start dcing in krex for the first time earlier today.)
     
    simpin4jesus, Jan 30, 2024
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Does it occur for only a specific character, or all characters?
     
    Dave Deviluke, Jan 30, 2024
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  7. simpin4jesus
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    simpin4jesus Active Member

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    I disconnect on all clients, and it usually takes 10-15 minutes of constant attacking to d/c
     
    simpin4jesus, Jan 30, 2024
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