Closed Engagement ring box gets stuck in my inventory.

Discussion in 'Closed' started by Sylither, Jan 4, 2024.

  1. Sylither
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    Sylither Donator

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    IGN: Breastmilk (Yes... Im immature to make this IGN), DoNotAskHS
    Problem:
    I cannot refund, drop or use engagement ring box on my bishop and HS mule.
    Details:
    Hello
    One of my bishops was engaged with my pally to run APQ, but the thing is I accidentally made engagement ring on both characters, so when they have engaged each other, I cannot use or drop engagement ring box on my bishop.
    Could you refund this engagement ring box into moonstone+diamond or get rid of it?

    Edited: I have also found engagement ring box on my HS mule.. somehow I made same mistake..
     
    Last edited: Jul 8, 2024
  2. Sylither
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    Sylither Donator

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    Hello.
    I don’t want to bother anyone, but just want to confirm if my case is being reviewed by staff members.-.-'
     
  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will forward the matter
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Hello, we are unable to refund or provide compensation for the engagement ring as this is intended

    Would you still like to proceed with the removal of the item?
     
  5. Sylither
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    Sylither Donator

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    Hello Dave
    If thats the only solution, yes please.

    RIP my moonstone+diamond :-/
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Forwarded your issue to the Admins
     
  7. Sylither
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    Sylither Donator

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    Hello, just letting you know I still have engagement ring box on my bishop and cannot get rid of it..
    And I’ve found my HS mule (IGN: DoNotAskHS) also has engagement ring box.

    Please remove them from both characters.
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Regarding your concern, previously the Admins have tried accessing your character as well during the batch update, but you were online on it (unlucky timing) so the changes couldn't be done for that character

    Please also update your HS mule's IGN in the initial post as we will usually check the main post for IGN + issue
     
  9. Sylither
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    Sylither Donator

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    Updated with my IGN of HS mule.
    Thanks Dave, I’ll wait again.
     
  10. Tim
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    Tim Administrator

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