Closed Accidental Purchase

Discussion in 'Closed' started by Boomz_, Jul 13, 2024.

  1. Boomz_
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    Boomz_ Donator

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    IGN: 0boomz
    Problem: Double purchase
    Details: Purchased 2 'Mushroom Elf House'. Can you please help refund 1 of them? Also on another character i mis clicked and bought event face accessory instead of the earrings. Is it possible to change it to the earring?
     
    Boomz_, Jul 13, 2024
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Unfortunately, we are unable to provide rollback for such scenarios

    Note: you may use the Elf House on another character on the same account
     
    Dave Deviluke, Jul 13, 2024
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  3. Boomz_
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    Boomz_ Donator

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    How about the event weapons?
     
    Boomz_, Jul 13, 2024
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    You mean the 11th Anniversary NX weapons or?
     
    Dave Deviluke, Jul 13, 2024
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  5. Boomz_
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    I wanted to buy an 11th Anniversary Earrings but bought 11th Anniversary Leaf instead
     
    Boomz_, Jul 13, 2024
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  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    We won't be able to provide a rollback for accidental mis-clicks as well
     
    Dave Deviluke, Jul 13, 2024
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