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IGN Polygyn
Location: Cake Boss Event
Was fighting the cake boss when tons of people got stuck on place, and after that we couldn't leave the event, logged out and couldn't log in again

 

IGN:Akidozz
Location: The Forrest of Evil 1
Action : Change channel then get dced, couldn't login again

 

IGN: QQEmployee
Last Location: Hidden Street: Royal Cactus Desert
Activity: Trying to CC 15 and the issue came up

 

IGN：yoyocar
Location：Mu Lung: Goblin Forest 2
Action : in to CC 15 , couldn't login again

 

IGN: YILoJei
Location: Eos Tower
Logged into Ch 15

 

IGN: SirHitaLot
Location: Event Lobby
CC into Ch 15

 

IGN: Cocolizo
Location: Leafre: Manon's Forest
Action: killing Manons until I cc into ch15

 

• Name of the character that you were online with: gohealurself
• What you were doing before being disconnected (be as detailed as possible): afking waiting for papu boss

 

Hi, I just wanted to share my silly solution and it may not be the case for everyone.
I am using Windows and it has the multi environment feature....and I guessed I switch to another desktop without realizing LMAO

 

IGN labucas
Location cashshop
ch2 After entering the mall and disconnecting, the account is in use when logging in again.
From 8/9 to now

 

IGN:Tacomon
Last Location:Cash Shop CH9
Activity:I was in the Cash Shop, and than the screen went black. i try to log back in i get the prompt that the account is already logged in.its been about 19h and I still cannot get back on it.

 

IGN: LambStew (lvl 1x)
Last Location: Perion (Cash Shop)
Activity: Entered Cash Shop from Perion to take out a shoe, and then suddenly got disconnected. Tried to login but couldn't. Initially waited for 1hr, then went to bed, woke up and tried to login (almost 12hrs later). But the message still shows.

Update: it's been 24hrs now and the issue still persists

 

IGN:hbhbhbs\hihihis\hohohos\hmhmhms
LastLocation:sky nest2
Activity:My HDMI cable is loose and the client crashes after reconnecting.I tried several times but couldn't log in again.

 

name: heartz
last location: cpq2

 

• Name of the character that you were online with: ClumsyCadet
• What you were doing before being disconnected (be as detailed as possible): Grinding in a map in Singapore (fighting Freezers).
• Have tried the steps indicated in the post with no luck. Any help would be appreciated! Thank you!

 

Character name: Hugedevice
what were you doing: Standing in mulung

 

Character Name : Grus
Last location: FM, ch2~3
What I was doing : I was destroying many wands with 30% wand scroll to make the perfect elemental wand. The screen stopped and the royals turned off before the sadness that all the prepared wand had disappeared in front of my eyes. It happened a few hours ago.

 

Character Name : Omertambal
Last Location: Mushroom shrine, ch 2 or 3, gacha
What I was doing: opening 35 gacha tickets, and when number 16 opened and I got chaos scroll, everything was stuck, tho I could still write in chat. then I tried to relog and it happened. was like 3 hours ago
thanks.

 

character name:tryptamin3
last location: fm9- ch2
what i was doing: i was afk in fm9 ch2
i came back to the game and tried to click on my shop but everything was stuck
so i tried relog and im getting the already logged in message

 

character nameFXhh
last location:Leafre
what i was doing: afk in Leafre