Perma Ban clean slate, Statute of Limitations

Discussion in 'Feedback' started by Reialtas, Dec 17, 2024.

?

Thoughts?

  1. Yes to second chances

    21 vote(s)
    28.4%
  2. Yes to time limit to ban

    9 vote(s)
    12.2%
  3. Yes to both

    11 vote(s)
    14.9%
  4. No to both

    33 vote(s)
    44.6%
Thread Status:
Not open for further replies.
  1. Reialtas
    Offline

    Reialtas Well-Known Member

    Joined:
    Mar 6, 2024
    Messages:
    51
    Likes Received:
    51
    Country Flag:
    IGN:
    Reialtas
    I feel like some of the bans I've seen recently are a bit excessive.

    I think there are a lot of scenarios in which instant perma bannable activities are done with at least some component of pure ignorance, especially starting out. I think there's a case to be made for those who reform themselves, or for there to be some consideration to be allowed to start fresh one time (i.e. perma ban the original account but allow play on a new account, with new accounts made from that IP or email being automatically put on a high alert list).

    I also think there should be a limit to how long after an offense you're allowed to be banned. I think there's something not quite right about putting years of playtime into an account for example and then getting banned for something that happened years ago when you started after years of admin oversight. People aren't perfect and although there might be an element of willful neglect or intentional malice in avoiding bans or toying with the rules when starting out, I think the rewards of holding onto reformable players outweighs the downsides, especially as the player base that even knows what old school maple is gets older and older and start to forget.

    Ik admins don't have infinite manpower but I would say that there should be some more flexibility built into the system.
     
    EmersonH, lxlx and Swag like this.
  2. ExoticMilk
    Offline

    ExoticMilk Donator

    Joined:
    Feb 18, 2023
    Messages:
    34
    Likes Received:
    339
    IGN:
    MilkingTime
    The manpower required to observe and react to such people that have been shown forgiveness, with cases that would've been permabans, can be far too much for a private server that can only afford to have a handful of staff, or even be blessed with reliable people willing to do it for free.

    I may be a bit biased in this regard, but I believe once a cheater, always a cheater.

    I've been playing maplestory for 18 years.
    My older brother originally got me into it when I was 10. My brother was the type of person to cheat in EVERY game he plays. He would constantly use scripts in maplestory, get banned, try newer scripts until he found reliable ones that were extremely difficult to detect. He would scam people all the time in FM.
    I've witnessed him 'offering' to do the Zak JQ for people, then stealing everything off their account. I've also witnessed him using PIN crackers to get into peoples accounts.
    He also installed keyloggers onto our own PC, to steal from my own account.
    I've come home from school many times and went to play maplestory, only to find my account banned.

    I would rather play in a server with fewer players that play the game with good faith, than a larger server with questionable players.
     
    Last edited: Dec 18, 2024
  3. Reialtas
    Offline

    Reialtas Well-Known Member

    Joined:
    Mar 6, 2024
    Messages:
    51
    Likes Received:
    51
    Country Flag:
    IGN:
    Reialtas
    Well said, I agree with that a lot.

    But I still think it's hard to make blanket statements about all other individuals. I would hope to at least see some admin discretion built into the rules so that it's not just an automatic banishment.
     
  4. Swag
    Offline

    Swag Donator

    Joined:
    Jan 5, 2014
    Messages:
    207
    Likes Received:
    197
    Country Flag:
    IGN:
    Volt | Ruse
    Guild:
    Crash
    I agree there is likely some collateral damage in the vote abuse banhammer, but do the ends justify the means? Is one ignorant but otherwise harmless new player that may be (unfortunately) unreasonably banned worth the other 100 malicious players that then slip through to wreak havoc because rules were laxed? What about 1 in 1,000? 1 in 10,000? I don't know the answer, but somewhere in the middle the server has found some stability that would undoubtedly be put at risk with a change like this. In my opinion, we would need to know all of the information behind each ban to drive well informed decisions on changes to the ToS rule-set in question, and that's something that only staff has access to for obvious reasons. The best we can do as players is voice opinions like this to make staff aware of concerns, and help make noobs aware of the vote abuse rules as fast as possible.

    All other perma ban reasonings besides vote abuse I think are fine and common sense stuff for the most part.
     
    Becca and Sylafia like this.
  5. NehZu
    Offline

    NehZu Donator

    Joined:
    Dec 10, 2023
    Messages:
    357
    Likes Received:
    628
    Gender:
    Male
    Country Flag:
    I agree with most of the comments above, and I just want to share my thoughts here.

    For the staff to put their efforts into detecting, banning, and handling cases is already stretching their resources thin. This server is virtually non-profit, and GMs are here voluntarily helping out. Imposing complex protocols for each case is a massive undertaking and requires elevated permissions for various roles.

    As we all know, there have been instances where GMs went rogue, and the Admins have no way to guarantee the intentions or actions of GMs with elevated privileges. Given this, it’s probably better to keep things as they are for now, given the current resource constraints.
     
    Becca, Sylafia and Heidi like this.
  6. FriendlyDD
    Offline

    FriendlyDD Well-Known Member

    Joined:
    Jun 5, 2023
    Messages:
    426
    Likes Received:
    349
    Gender:
    Male
    Country Flag:
    IGN:
    Friendly
    Level:
    200
    Guild:
    Ours
    I agree although the vast majority voted no for both, I think if someone has been permanently banned a few years ago and hasn't tried to create new accounts since then and geniunely asking for a second chance, they should get one. I'm a firm believer in second chance and that people can change.

    I don't see it happening tho
     
    Graces likes this.
  7. Cynn
    Offline

    Cynn Donator

    Joined:
    Dec 23, 2017
    Messages:
    2,664
    Likes Received:
    6,460
    Location:
    East Coast
    Country Flag:
    IGN:
    JustJae
    Guild:
    Blacklist
    Staff continuously tries to tell new players what vote abusing is:
    • There’s like 3-4 different messages/quests what vote abuse is
    • When you vote, Shanks Quest, new voting rules gatchapon
    Over the years permanent ban illegal nx threshold has been increased:
    • In years past I almost never saw minor vote abuse bans. The threshold for permanent used to be a lot lower
    • ex: it used to be 150k illegal nx+ = perma ban, now it might be 300k illegal nx+
    Botting, Macrobotting, and Hacking:
    • These are the worst offenses in my opinion, worse than RWTing
    • I think these three have the most negative effect to our market
    • 0 Leniency for these, permanent ban should never be adjusted
    RWT:
    • You have to perma ban this on first offense. Unfortunately, there’s a lot of players who are so used to p2w they think it’s common sense to pay a little to play.
    • Shanks quiz goes over RWT.
    • GMs overtime have gotten more lenient tbh which is good. If you smega B>Feet pics 10m, it used to be an unanimous perma ban, now they just give you 14 day
    • 0 leniency to people who purchase from RWT sellers. You have to go out of your way to find a site that you know sells illegal private server services, so it’s not an accident.
    • “I didn’t know I wasn’t supposed to google Mapleroyals 91/19 RC, make an account, ignore the disclaimer from the RWT seller that this is illegal and your own fault if you’re banned, paypal the middle man $300, and then get my item! It was just a natural motion!” /s
    • If people can get away with a temp ban, I believe many people may RWT once to get a head start more willingly since it’s not the end of the world if they get banned once. They might even be able to hide some of the illegal items on storage characters GMs can’t track down.
    • Jokes are one thing (S>my account for one bean burrito hehehe 69pp poopoo). But if a player makes an even half real claim to sell/want to sell their account, I believe it should be 100% a perma ban and no appeals. If they don’t sell it now, I think they’re very likely to sell it in the future since the idea has been considered.
    Harassment and Disruptive Behavior:
    • You used to be able to get perma’d off of 3 repeated bans of harassment or disruptive behavior, can’t anymore
    • I think you can only get perma’d off banned of extreme doxing.
    • I’ve had several long time friends banned for being doxxing animals, but overall, I think a permanent ban for 3 offenses should come back.
    • People however weaponize this report category. I almost feel there should be a punishment for people who make excessive amounts of harassment/disruptive behavior reports who are very clearly witch hunting
    My grey areas:
    • Glitch abuse
    • Account Sharing
    I think these two are the only two I would even listen to adjusting the punishments.

    Unlike RWTing and Major vote abusing, I think these two genuinely can be done by accident.

    Glitch Abuse:
    • Glitches are rarely only abused by one person. Word spreads fast
    • Since now theres newer active staff, I believe glitches should be noticed more quickly so long as we keep an active group of gm interns. Now that gms have almost no powers to dupe or spawn items, I feel like the bar of entry should be lowered.
    • My suggestion would be for staff to consider lowering glitch abuse to minor infractions so long as they’re not combining it with outside programs/editing files
    Account Sharing: Now this is the complicated one

    Not all account sharing situations are the same. While it is not harmful to the economy compared to hacking/botting, rwting, or duping/edited files. Accounting sharing is an immense advantage, especially to newer players. The amount of unfair progress if a new player is just gifted a 14x mage or free bishop mule is definitely the main reason a permanent ban exists. He would be able to jump past players who have been casually playing for 2-3 months. It’s not fair to the legit playerbase.

    If we give a “only bannable time period” for account sharing and vote abuse it benefits a lot of weird cases.

    If other players have suggestions what could be changed about account sharing feel free to offer your opinion.

    #FreeRefine
     
    Shorkie, Ari♥, xDarkomantis and 8 others like this.
  8. Reialtas
    Offline

    Reialtas Well-Known Member

    Joined:
    Mar 6, 2024
    Messages:
    51
    Likes Received:
    51
    Country Flag:
    IGN:
    Reialtas
    Thanks for the input, I agree with all of the above.

    However, I still think there should be some flexibility built in somewhere in the rules. Staff may not have the resources to carry out that flexibility but at the very least the option should be there.

    I also don’t think anyone has adequately addressed the years long delay in the ban process though for some of these bans. I still think there’s something icky about hypothetically getting banned after years of building your accounts legitimately for something that happened when you first started because of admin oversight. I think if we’re implementing ban evasion, it should be carried out at least roughly equitably.
     
  9. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    11,308
    Likes Received:
    11,172
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour
    Wanna address this portion

    Depending on the situation, Staff would still consider a permanent ban for [Harassment] related matters (not just doxxing)

    For example, a player repeating the same offence despite being given 2~3 x 90 days duration of ban previously
    (the player would have to be seen as not possible to change/improve at all)
     
    CreamGoddess, Becca, Sylafia and 2 others like this.
  10. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    11,308
    Likes Received:
    11,172
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    CygnusQueen
    Level:
    110
    Guild:
    WorldTour
    Nuked L-word, he's always around if the thread is about "unban"

    Note: If he can get unbanned despite hacking + RWT, I would resign without hesitation
     
    CreamGoddess, Tobi, Becca and 2 others like this.
  11. Cynn
    Offline

    Cynn Donator

    Joined:
    Dec 23, 2017
    Messages:
    2,664
    Likes Received:
    6,460
    Location:
    East Coast
    Country Flag:
    IGN:
    JustJae
    Guild:
    Blacklist
    100% agree

    The Account Sharing ban specifically is the most flexibility. It states in the rules its up to staff discretion.

    There’s just too much information staff has verses us when we see the ban appeals. Too many things to consider.

    If anything, if staff made a more strict outlined rubric to what qualifies as a perma ban for account sharing vs temp, while it may seem slightly heartless, it would clear up a lot of confusion in my opinion

    Example: If you check more than 4/10 check boxes it qualifies as a permanent ban
    • Shared an account with a user
    • Used their account for over a month
    • Used multiple shared characters
    • High level character (120+) with valuable buff
    • Used account for over 3 months
    • Used the shared accounts nx which the original owner voted for on their own
    • etc
    • etc
     
    Reialtas likes this.
  12. EmersonH
    Offline

    EmersonH Well-Known Member

    Joined:
    Apr 19, 2024
    Messages:
    93
    Likes Received:
    175
    I agree with these. Punishments for breaking certain rules should be moderated according to the severity of the infraction.

    Technically, mechanics such as HP washing and telecasting are also 'glitch abuse', just ones that have become widely accepted as part of the game. Account sharing was also quite common back in the day, and someone who unknowingly violates the rule in a way that is not malicious and does not provide a substantial advantage to the player should be met with some degree of leniency. Or the punishment could be moderated to the degree of advantage that player gained from the infraction.
     
    Last edited: Dec 17, 2024
  13. FinestLad
    Offline

    FinestLad Well-Known Member

    Joined:
    Apr 1, 2022
    Messages:
    47
    Likes Received:
    16
    Gender:
    Male
    Country Flag:
    I had an idea, just like the real justice system, you could create a jail map, and essentially have the character, need to farm mine or some X task etc... After X amount of time, a reform/rehabilition where they have to type " i will not vote abuse or something 1000x to get released"

    Do i think people deserve a 2nd chance after X amount of years? Yes, a 3rd chance? absolutely not. Mistakes can happen, and i agree with OP they could be part of a watchlist can hire/create a role for this, i'm sure there are plenty of players who would volunteer to be these "Baby GM' watchlist watchers" if needs be.
     
  14. Cynn
    Offline

    Cynn Donator

    Joined:
    Dec 23, 2017
    Messages:
    2,664
    Likes Received:
    6,460
    Location:
    East Coast
    Country Flag:
    IGN:
    JustJae
    Guild:
    Blacklist
    This is a very interesting idea. But I think making players who ignored like 4-5 sets of rules and choose to vote abuse anyways, your suggestion of online chores is almost meaningless and of little repercussions.

    Maybe instead perma banned vote abusers have a one time chance to make a deal with @Matt

    Vote abusers have to:
    • Buy their own ticket to South Korea
    • Tell Nexon Korea they play an illegal Maplestory Private Server
    • Get enlisted in a 3 month labor camp
    • Provide the proper documentation to staff once their 3 month labor camp is done
    Serious Note:
    • There’s so many versions of the rules of voting posted. You’re willingly ignoring them if you hit the threshold for permanent ban
    • You don’t really naturally vote abuse. You have to get on a different pc or phone. Or use a vpn spoofer. You literally have to be knowledgeable to get around the one vote ip device system.
    • This type of system already creates more work for the already overworked staff. We have new staff interns. Like it or not, most likely at least half the new staff will be irrelevant in probably 6~ months. Either inactivity, abuse, real life responsibilities catch up. Let’s not give them random dog work
    It’s like when a student doesn’t hand in an entire year of homework and fails all the exams and asks for extra credit. Why would I waste my time making more work for myself to make you custom work when you couldn’t even do the normal work?

    Edit:
    Repeat offenders are why I personally would be against 2nd chances for permanent bans regarding vote abuse/RWT.

    One of the many examples:
    https://royals.ms/forum/threads/why-cant-i-connect.240878/#post-1486423

    Once people open the floodgate, it’s hard to shut and go back to playing normally. Kind of like Rose Garden. People still cant really digest they’re back to making 500m a week vses a day and tons of people I know have quit since bee npc removal.
     
    Last edited: Dec 19, 2024
    Graces, Becca, Heidi and 5 others like this.
  15. lxlx
    Offline

    lxlx Donator

    Joined:
    Jul 18, 2017
    Messages:
    749
    Likes Received:
    7,009
    Gender:
    Male
    IGN:
    awlz
    Guild:
    Create
    Personally, I think people can change, and there should definitely be statute of limitations for certain offences (vote abuse and account sharing mainly). Punishing players for these past actions isn’t the best way to build a community that genuinely respects the rules. It feels more like controlling through fear of being reported instead of fostering genuine respect for the rules. This also opens the door for some malicious players to utilize to their advantage and thus, weaponize the system. They could report someone they dislike, hoping that something from their history sticks and gets them banned—even if it’s unrelated to the original report. Basically, players are taking random shots in the dark to get players they dislike banned.

    This is the truth about the community and structure in royals which to me is most disheartening.
     
    Snuf, Graces, FinestLad and 5 others like this.
  16. Apoc_Ellipsis
    Offline

    Apoc_Ellipsis Donator

    Joined:
    Jul 18, 2023
    Messages:
    183
    Likes Received:
    455
    Gender:
    Male
    Country Flag:
    IGN:
    ApocEllipsis
    I would make the argument that the Multi-Voting seems like such a big deal is because the 'delay' of being banned for it for the people who missed the other 5 alerts that it's against the rules.

    There was a ban appeal a while back that stuck with me, "You're lucky we caught you so early so it wasn't a perm ban"

    I think that's what 's causing some of this discussion because 98% of the time, it's severe enough that it becomes a perm ban with no warning due to manpower issues. (Not blaming staff)
    It's really tough because would an earlier 14 day ban before it's too late cause them to stop (Even if it's just 'cause they got caught' so they know to stop?)
    Do people do it because "Oh I didn't get immediately banned or warned so it must be okay?"

    This might be my Psychology degree talking, but I'm curious how many people are "How much cheating can I get away with without getting banned" and how much is true ignorance (Yes I know how can people be ignorant with 5 alerts).

    The problem is I don't think we want to welcome back the 'how much cheating can I get away with people" and people are more friendly to the idea of "whoops I was ignorant" and there's no easy way to tell.
     
    Graces, Heidi and Sylafia like this.
  17. winterpast
    Offline

    winterpast Donator

    Joined:
    Dec 25, 2016
    Messages:
    142
    Likes Received:
    144
    IGN:
    StarIess
    Guild:
    Revival
    once a year, allow banned users to make an appeal where they post a public video of their actual self apologizing (minimum: 5 minute long speech) and then the community has to vote on if they should be given a second chance on a brand new account or not

    XD
     
  18. Heidi
    Offline

    Heidi GM Intern

    Joined:
    Feb 8, 2014
    Messages:
    1,808
    Likes Received:
    2,867
    Gender:
    Female
    Location:
    no idea
    Country Flag:
    IGN:
    CaptainHeidi
    Level:
    188
    This would never work, because it would (1) be a popularity contest, and (2) decisions would be made by the community with incomplete data. The staff know a lot more about the extent of the abuse by those who are permanently banned, than the players do. Many players downplay the severity of their offences (or outright deny it) in their ban appeals already, and would do the same thing in a system like you suggest. In addition, one of the things that has surprised me the most is just how many repeat offenders there are among the ban evading population. Many (not all, but a lot) people who get banned for ban evading are also re-offending (vote abusing, RWTing, macrobotting...) on their new accounts! Clearly, they did not even learn the first time.
    It's also not like we could give the community an honest run-down on the offences and their severity that led to each person's ban, and the number of times they have had a permanent ban, and each of their previous identities, etc, etc. People would be like "where's the evidence???", or accuse us of favoritism, and it would degenerate into lessons on how to break rules and ban evade better without being caught.

    Not to mention, managing all of this would lead to an unimaginable amount of work for a staff team that consists entirely of people volunteering their time to provide an enjoyable gaming experience for our honest, rule abiding maplers.

    Yep! For example: recently, we caught a party abusing spawn glitches at LHC. When this had been highlighted a few weeks ago, everybody behaved for awhile. But then suddenly we had some of these people abusing the glitch again, presumably because they thought we were no longer watching. It also says a lot that almost two weeks of Foxy and I nicely reminding people to not multi-client in winter dash didn't have even close to the impact that moving to 14-day glitch abuse bans did in reducing the amount of multi-clienting. Large parts of this game are about risk vs reward (e.g. scrolling), and sadly for some players, this kind of thinking extends to rule breaking behavior.

    If we did not have permanent bans for serious offences such as macrobotting, vote abuse, RWT, and glitch abuse (second offence), we would no doubt have a lot more people deciding it was worth the risk to offend. The economy would be an unenjoyable p2w mess, and there would be macrobotters/hackers in every channel of every good training map like there was back in GMS.
     
  19. winterpast
    Offline

    winterpast Donator

    Joined:
    Dec 25, 2016
    Messages:
    142
    Likes Received:
    144
    IGN:
    StarIess
    Guild:
    Revival
    Aw Heidi, thank you for such a detailed post! But I must confess - it was a joke and I was only shitposting. Sorry!
    There actually was a game called H1Z1 that did that once for cheaters lol. I've also seen games give banned players another chance for huge sums of money.

    But being serious, I don't think it'd be so bad if some permanent bans were reduced to very lengthy sentences instead (like years). With that said, if you really like this server you'll follow all the rules whether you agree with them or not, so I understand the 0 tolerance policy.
     
    Last edited: Dec 22, 2024
    Feral, Graces, FinestLad and 4 others like this.
  20. veen11
    Offline

    veen11 Donator

    Joined:
    Oct 24, 2017
    Messages:
    457
    Likes Received:
    475
    Gender:
    Male
    Country Flag:
    IGN:
    Mandikana
    Level:
    200
    #free okki
     
Thread Status:
Not open for further replies.

Share This Page