Closed This is an ID that has been deleted or blocked from connection

Discussion in 'Ban Appeal' started by Michelle, Mar 10, 2025.

  1. Michelle
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    Michelle Active Member

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    Gender:
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    Country Flag:
    IGN:
    ljysw
    Level:
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    Guild:
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    All Your Character Names: Unsure, it's been a long while since I've been on

    Last thing you did: Same as above, maybe done Gacha

    Why do you think you got banned?: No idea

    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection.

    What GM banned you (optional): Unsure
     
    Michelle, Mar 10, 2025
    #1
  2. Foxy
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    Foxy GM Intern

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    Hi there.

    Based on your forum account's IGN, you are not banned.

    The IP address you are attempting to connect with is banned. Please restart your router before attempting to reconnect to MapleRoyals.
     
    Foxy, Mar 10, 2025
    #2
  3. Michelle
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    Michelle Active Member

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    Hello,
    I’ve tried to restart my router for a few times with more than 10mins interval. Tried to install vpn, adding rule to firewall . It still prompt me the same error message.

    Any idea how to solve this ?
     
    Last edited: Mar 11, 2025
    Michelle, Mar 11, 2025
    #3
  4. Foxy
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    Foxy GM Intern

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    The IP address you have at the moment is fine.

    VPNs usually cause issues with connecting to the game so you want to ensure these are disabled or uninstalled before you reconnect.
     
    Foxy, Mar 11, 2025
    #4
  5. Michelle
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    Michelle Active Member

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    Previously I never install any VPN and it prompted me the error.

    then I tried using VPN.


    Now I uninstalled the VPN and tried to login still showing me
    “This is an ID that has been deleted or blocked from connection“.

    I tried to use my phone hotspot with a totally different IP address and it still prompted me the same error.

    Kindly assist please. Thanks
     
    Last edited: Mar 12, 2025
    Michelle, Mar 12, 2025
    #5
  6. Foxy
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    Foxy GM Intern

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    I'm going to Direct Message (DM) you to ask for additional details.
     
    Foxy, Mar 12, 2025
    #6
  7. Foxy
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    Foxy GM Intern

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    We were able to locate more accounts.

    Your account(s) have been hacked and banned to prevent further damage.

    Please head over to the account recovery area to begin recovering your account(s) which will resolve the logging in issue once complete.

    https://royals.ms/forum/threads/lost-email-or-username.154999/
     
    Foxy, Mar 13, 2025
    #7

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