Awaiting Admin action 2 chaos scrolls missing after login

Discussion in 'Character Issues' started by yakirb1, Apr 4, 2025.

  1. yakirb1
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    yakirb1 Well-Known Member

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    Problem: (Lost 2 Chaos Scrolls )
    Details:
    I did Mushroom Shrine gacha at around 09:00 PM-12:00 AM yesterday 03/04/25 , im sure that i used exactly 70 tickets , and got 2 Chaos scroll , I'm almost certain that I then went to FM and put them in storage and shortly after that I logged out of the game.
    Then when i login around at 12:45-13:00 PM 04/04/25 , I discovered that the 2 CS were gone, I checked both the inventory and the storage and they simply disappeared .
    I cant recall much whether I have traded my CS to my other characters but I'm almost sure not , so may need help of GM to check the detail.
    So I tried to contact GM ( FeistyFox ) in game and then i created this thread, thats all the process, if u need more details and informations, pls let me know.
    Unfortunately i dont have any screenshots when i got the 2CS in Mushroom Shrine gacha,but i can make sure all above details are accurate.
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  3. yakirb1
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    yakirb1 Well-Known Member

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    Thanks for the response.
    UTC+3
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will keep this thread open a while longer to see if anyone else is facing the same issue of Chaos Scrolls disappearing
     
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  5. yakirb1
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    yakirb1 Well-Known Member

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    I have no problem with it staying open for now, but what about the 2 CS ?
    I'm 100% sure I put it in my storage and I really need the money .
    could you check the logs please ? i gave you the UTC
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    I think you have misunderstood why am I keeping this open first

    As non-NX items do not simply disappear, I would need to compile threads before forwarding to the Admins as such issue would affect other players as well
     
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  7. yakirb1
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    yakirb1 Well-Known Member

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    Hi Dave , I've been waiting for over a week and I don't see anyone else who has had a similar incident. I'd be happy if you could pass on all the information to the admins so they can check what happened ( I don't believe this spot check won't take too long because otherwise I'll just be stuck with this without a solution ).
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    I can only escalate it to the Admins immediately if it's a server-wide issue

    As no one else reported similar issue/incident, I can only treat this as an isolated incident and you would have to wait for their batch processing of Character Issues
     
  9. yakirb1
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    yakirb1 Well-Known Member

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    Does it depend on time or if other people haven't complained, is it lost?
     
  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Admins batch process the [Character Issues] once per few months, we don't have a fixed timing for it
     
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  11. yakirb1
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    yakirb1 Well-Known Member

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    Okay, appreciate the help.
     

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