Closed Cannot get past character selection screen

Discussion in 'Closed' started by i-dle_Ryan, May 14, 2025.

  1. i-dle_Ryan
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    i-dle_Ryan Member

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    Issue: Cannot get past character selection screen - MAC ban on account.
    Character Name:RosePig
    Additional Information: you've been disconnected from the login server, please try again later.
     
    i-dle_Ryan, May 14, 2025
    #1
  2. Heidi
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    Heidi GM Intern

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    There is no MAC ban, but you are trying to connect with an invalid MAC address (00-00-00-00-00-00). Do you have a VPN installed? If so, please try and uninstall it, as this should remove the invalid MAC and allow you to connect to Royals.
     
    Heidi, May 14, 2025
    #2
  3. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Edit: you may update here if the issue persists

    Will be closing for now
     
    Last edited: May 20, 2025
    Dave Deviluke, May 16, 2025
    #3

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