Closed My four accounts have been banned... I don't know what I did.

Discussion in 'Ban Appeal' started by Snowblind, May 14, 2025.

  1. Snowblind
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    Snowblind Active Member

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    All character names: Snowblind, camelphat, VolcomStone, Cornucopia
    Last thing you did: Zak run with camelphat. After that, left my clients open afk for a long time until I closed them 5 hours or so ago.
    Why do you think you got banned? I have no clue. I do get the PIN popup message sometimes so maybe my ISP is switching MAC address or something from time to time? or IP? IDK how this works sorry. Im in Peru.
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection. Please check again.
     
  2. Heidi
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    Heidi GM Intern

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    You're not banned - you're just trying to connect from a banned IP address. Restart your modem by turning off its power for about a minute and then turning it back on. This should trigger a new IP address to be allocated, and you should be able to connect again.

    And yeah, your hypothesis is probably correct - some ISPs auto-reset your connection on a daily (or weekly basis), allocating a new IP address in the process. This usually happens around the same time each day.
     
  3. Snowblind
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    Snowblind Active Member

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    Omg thanks, im a bit relieved now. I'll workaround the modem and try to reset it. Thanks for your fast reply
     
  4. Heidi
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    Heidi GM Intern

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    You're welcome. Closing this as it looks like you have been able to connect.
     
  5. Snowblind
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    Snowblind Active Member

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    Yes thank you. I'm using mobile data since the modem is not restarting the IP after turning it back on. Guess I'll contact ISP if it doesn't solve in the following days.

    Much appreciated for the help, can close thread.
     

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