Closed this is an ID that has been deleted or blocked from connection

Hello. I've not played the server for a long time and tried to log in now.
Says "this is an ID that has been deleted or blocked from connection"

Not sure if it was a mistake or someone logged into my account or did anything wrong before stopping playing

may I ask for a review if possible please?

Same e-mail as my forum account, dont remember my character names as its a long time ago since I played

 

All Your Character Names: cant remember them
Last thing you did: cant remember them
Why do you think you got banned?: no clue
Ban message when attempting to log in: "this is an ID that has been deleted or blocked from connection"
What GM banned you (optional):

 

Any updates?