Not Bug Account Verification Broken

Discussion in 'Closed' started by jdusome, May 24, 2025.

  1. jdusome
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    jdusome Member

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    Hello,

    I just made my first account with Maple Royals. Unfortunately, I am unable to verify my account. The provided via email goes to the control panel, but the control panel page is blank.

    It appears there are a bunch of SSL issues?

    upload_2025-5-24_11-52-1.png
     
  2. Matt
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    Matt Administrator

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    Not having this issue on my end currently. Can you see if you can access via the main control panel login here? https://royals.ms/controlpanel/

    And then try the email link if you are able to log in there.
     
  3. jdusome
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    jdusome Member

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    Same issue unfortunately.

    upload_2025-5-24_12-8-54.png

    I've tried clearing my SSL cache, clearing my browser cache, and opening the hyperlink on another browser.
     
  4. jdusome
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  5. Matt
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    Matt Administrator

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    So to clarify, you can't access the control panel login as well, it's not just the email verification link not working?

    Could you also try incognito or another browser if you have one?
     
  6. jdusome
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    jdusome Member

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    Can't see any version of the control panel, the verification link is failing to execute. I noticed that there is an SSL issue with your cdn.
     
  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Some ISP are unable to access the Control Panel for some reason

    You may wish to access the Control Panel via your mobile phone's data instead
     
  8. jdusome
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    jdusome Member

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    Thank you, that resolved my issue! :)
     
  9. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Have marked this thread as [Not Bug] as this issue is only occurring on certain ISPs

    We can only hope the ISPs no longer block the Control Panel eventually
     

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