Awaiting Admin action NX Item bugged

Discussion in 'Character Issues' started by CMDRYEE, May 5, 2025.

  1. CMDRYEE
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    CMDRYEE Member

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    IGN: MoonWaltz
    Problem: Caramel Beret not tradable / droppable, was informed it would disappear if i put it in CS storage.
    Details: Tried to trade caramel beret but it was not able to do so. Tried to drop to my other char to see if something was wrong and also was not allowed to do so.
     
    CMDRYEE, May 5, 2025
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Will forward your request to the Admins

    Admins will refund the NX item upon verifying
     
    Dave Deviluke, May 7, 2025
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  3. CMDRYEE
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    It is not from the cash shop, but rather from the easter event.
     
    CMDRYEE, May 8, 2025
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  4. CMDRYEE
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    hi yall just looking for an update on this as I would like to trade the Baggy Beret (Caramel) for another color but the bug restricts me from doing so. Do we have an ETA on when/how the items will be fixed, or will i be forever stuck with this caramel
     
    CMDRYEE, May 14, 2025
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  5. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    As we usually do batch processing for bugged NX, we do not have ETA for this
     
    Dave Deviluke, May 14, 2025
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  6. CMDRYEE
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    In the mean time, should I place the item in the cash shop? Leave it in my inv? I'm not sure how a refund would work as I didnt purchase it rather it was the Easter event cardigan. Let me know if anything is needed from me, its currently sitting in my characters inventory.
     
    CMDRYEE, May 23, 2025
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  7. CMDRYEE
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    bump?
     
    CMDRYEE, Jun 1, 2025
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  8. Dave Deviluke
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    You may place it in the Cash Shop inventory
     
    Dave Deviluke, Jun 1, 2025
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  9. CMDRYEE
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    Placed in CS inventory and it disappeared as expected.
     
    CMDRYEE, Jun 2, 2025
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  10. Dave Deviluke
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    Yes, that's fine

    Admins would still be able to locate it, and refund you
     
    Dave Deviluke, Jun 8, 2025
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  11. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    While organising the requests for Admins to process, I noticed you wrote "Baggy Beret (Caramel)", are you sure the name of the item isn't "Oversized Beret (Caramel)"?
     
    Dave Deviluke, Jun 9, 2025
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  12. CMDRYEE
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    @Dave,

    You are correct, it is indeed called, "Oversized Beret (Caramel)"
     
    CMDRYEE, Jun 9, 2025
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  13. Dave Deviluke
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    Thanks for the confirmation, have updated the task list accordingly
     
    Dave Deviluke, Jun 10, 2025
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  14. CMDRYEE
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    Hi there! Just following up on when this would happen? Seems like the latest release did not bring it back :'(
     
    CMDRYEE, Sep 13, 2025
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  15. Dave Deviluke
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    Unfortunately, the Admins are overwhelmed by the recent patch due to the amount of bug fixes

    And I decided to prioritize the [character restorations] for the submitted character issues due to the limited time Admins have

    Your request is still on the task list and pending for refund

    Hope this clarifies
     
    Dave Deviluke, Sep 13, 2025
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