ALL Your Character Names: GNhung, Lealia (1 account) Last thing you did: Was leeching friend and logout Why do you think you got banned?: No idea Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection What GM banned you (optional):
Please answer the following questions. 1. What are all IGNs, owned by you as a person? 2. When did you first start playing MapleRoyals? 3. Who were you leeching? How do you know this person?
1. GNhung, Lealia 2. Around 2017 or 2018 or so, I don't really remember 3. Gorq, I know him since he joined the guild and we're talking nicely then I'm taking him for free leech for an hour but server check
Just friend and good friend I can say, I knew him since he joined the guild for around a week ~ 2 week
Hi, It's been a few days since my account was banned, and I haven’t received any explanation. I would appreciate it if you could let me know the reason for the ban. If there's any information or clarification you need from me, I’m happy to provide it. Otherwise, I kindly request that my account be unbanned. I’ve supported the game through donations and care about the community. Being silenced without communication feels unfair and unprofessional. I hope we can resolve this quickly.
that's interesting, this forum account is connected to your character name where we also found that the account with GNhung on it also frequently is logged in from the same device as a bunch of other NGenn accounts and mules which are banned for ban evading now.
Hi, Yes, for the whole time, we were unaware of that rule in the Terms of Service. As your image shows, he's my boyfriend and we both play the game, he has been supporting me on jump quest, selling items,... and we didn’t register for the whitelist. We only just came back after many years, and a few weeks later, we both got banned because of that. He has already spoken with "Hea" about the situation and agreed to accept a ban on all of his accounts, no matter what, in order to help recover the GNhung/Lealia account. I'm willing to provide any evidence via Discord messages or private messages if needed.
you can't negotiate a ban on already banned accounts to have your account unlocked you're just as guilty of account sharing as he would be
Hi, Ok, since you said so, I have one question: am i allowed to play the game again with a fresh new account?