Awaiting Player Feedback Lost half of my Gachapon scrolls

Discussion in 'Character Issues' started by Sweetbean, Jul 29, 2025 at 11:25 AM.

  1. Sweetbean
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    Sweetbean Donator

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    hi royals-staff

    i gachaed before server crash now half of the scrolls are gonne (including a cs) and i still only have 6 tickets left.
    Would be nice if i could get back to my original 35 tickets or get the cs back.

    thank you in advance <3
     
    Sweetbean, Jul 29, 2025 at 11:25 AM
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Please follow the format and provide the necessary details

    Note: you did not provide IGN, we won't know your identity
     
    Dave Deviluke, Jul 29, 2025 at 1:07 PM
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  3. Sweetbean
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    Sweetbean Donator

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    oh sorry didnt saw the format stuff :D

    IGN: SirEcho
    Problem: Lost scrolls because of server crash 1cs other scrolls and my gacha tickets are also gone only 6 left.
    Details: I did a gacha run and nearly to the end i got an error message from Gacha NPC. i checkt my Inventory but there was still space. After that i DC.
     
    Sweetbean, Jul 29, 2025 at 1:27 PM
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you remember what scrolls you obtained?

    If not, do you remember what the original amount of the gachapon tickets was?
     
    Dave Deviluke, Jul 29, 2025 at 1:29 PM
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  5. Sweetbean
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    I cant remember the other scrolls since i spamned tickets only saw chaos scroll since its highlighted.
    was 35ticket run
     
    Sweetbean, Jul 29, 2025 at 2:44 PM
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  6. Sweetbean
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    Sweetbean Donator

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    i know you are all busy therefore only a reminder :)
     
    Sweetbean, Jul 30, 2025 at 8:33 PM
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  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Do you know the estimated date & time (UTC) of purchasing or using the gachapon tickets?
     
    Dave Deviluke, Jul 31, 2025 at 1:54 PM
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  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    [Character Issues] is usually handled by me, and I reply once per few days

    There isn't a need to bump the thread unless you have new info to add
     
    Dave Deviluke, Jul 31, 2025 at 1:55 PM
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  9. Sweetbean
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    i cant give you the exact number but i bought the tickets ~10mins before the server crash and used them straight away
     
    Sweetbean, Jul 31, 2025 at 2:33 PM
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  10. Dave Deviluke
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    So it occurred around 28th July, 8 pm (UTC)?

    I would need to put in an estimated date/time before forwarding the info to the Admins
     
    Dave Deviluke, Aug 2, 2025 at 10:16 AM
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