Awaiting Admin action Lost half of my Gachapon scrolls

Discussion in 'Character Issues' started by Sweetbean, Jul 29, 2025.

  1. Sweetbean
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    Sweetbean Donator

    hi royals-staff

    i gachaed before server crash now half of the scrolls are gonne (including a cs) and i still only have 6 tickets left.
    Would be nice if i could get back to my original 35 tickets or get the cs back.

    thank you in advance <3
     
  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

    Please follow the format and provide the necessary details

    Note: you did not provide IGN, we won't know your identity
     
  3. Sweetbean
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    Sweetbean Donator

    oh sorry didnt saw the format stuff :D

    IGN: SirEcho
    Problem: Lost scrolls because of server crash 1cs other scrolls and my gacha tickets are also gone only 6 left.
    Details: I did a gacha run and nearly to the end i got an error message from Gacha NPC. i checkt my Inventory but there was still space. After that i DC.
     
  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

    Do you remember what scrolls you obtained?

    If not, do you remember what the original amount of the gachapon tickets was?
     
  5. Sweetbean
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    Sweetbean Donator

    I cant remember the other scrolls since i spamned tickets only saw chaos scroll since its highlighted.
    was 35ticket run
     
  6. Sweetbean
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    Sweetbean Donator

    i know you are all busy therefore only a reminder :)
     
  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

    Do you know the estimated date & time (UTC) of purchasing or using the gachapon tickets?
     
  8. Dave Deviluke
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    Dave Deviluke Forum Moderator

    [Character Issues] is usually handled by me, and I reply once per few days

    There isn't a need to bump the thread unless you have new info to add
     
  9. Sweetbean
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    Sweetbean Donator

    i cant give you the exact number but i bought the tickets ~10mins before the server crash and used them straight away
     
  10. Dave Deviluke
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    Dave Deviluke Forum Moderator

    So it occurred around 28th July, 8 pm (UTC)?

    I would need to put in an estimated date/time before forwarding the info to the Admins
     
  11. Sweetbean
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    Sweetbean Donator

    That should be correct :)
    thank you for helping me!
     
  12. Dave Deviluke
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    Dave Deviluke Forum Moderator

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