Recurring disconnection issues

Discussion in 'Technical Help' started by siient1, Sep 3, 2025.

  1. siient1
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    siient1 Member

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    I often get disconnected at around 10 pm (UTC +8), from Singapore (using Starhub MyRepublic).
    Disconnections has been ongoing for days now (at random timings), not just a one-time disconnect issue.
    upload_2025-9-3_11-15-22.png

    this graph has stated clearly that the amount of player count (in RED) has been dropping drastically from time to time.

    Methods i've tried:
    1) restarting router + modem
    2) contacted my ISP personally hoping that its an ISP issue (it isnt)
    3) used VPN and still lagging with VPN on
    4) reinstalled entire MapleRoyals (didnt work of course)
    5) changing channels in game, didnt work too

    Whoever's having similar issue(s) feel free to reply on this thread with your relevant details provided tq.

    P.S i've only created 2 threads so far so im not that familiar to creating threads. should there be any edits on the thread feel free to let me know in anywhere possible.
     
  2. Cathexis
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    Cathexis Member

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    Thank you for posting this, I've been struggling with constant disconnects as well. The way you visually graphed it is really amazing too. I've tried everything too and nothing has helped, I have tried VPN servers for Vietnam, Thailand, Singapore, Cambodia, and the UK but disconnects keep happening.
     
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  3. JustPat
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    Hello, i have the same issues since around 4/5 days ago maybe? i already tried the same methods(ofc not worked too), many people i heard are on same way as us, i dont think its our problem honestly, unfortunately the game its unplayable for us for now(always getting dc/lag on rg/dailies/bosses), i hope someone can find any solution to help us guys-.-'
     
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  4. Discipline
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    Discipline Member

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    Definitely feels with more ppl getting disconnected, it is my entirely our ISP. Looking at online count at 1.2k it may mean something?
     
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  5. Lenick
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    Lenick Donator

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    I’ve been experiencing the same issue for the past two weeks,
    especially when doing long-term bosses like Auf.
    It’s not just regular lag — it feels like a mandatory disconnect from the server side, because if it were just lag, the connection should recover after a few seconds
    It’s very frustrating because resetting the router or switching to mobile data doesn’t seem to fix it,
    sincerely hope the staff can look into this issue seriously or if anyone has a temporary solution, please kindly share it:'(
     
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  6. royaler1995
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    royaler1995 Active Member

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    just d/c from VL, both me and my friends, we're from Vietnam but different ISP ~f4~f4~f4
     
  7. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Staff have been monitoring the situation but are unable to find anything conclusive, as the mentioned lag seems to be affecting players differently

    For example, a player from a region might lag only at certain timings, while another player would lag for the entire day
    Due to the above, I am not treating all of the lag reports as the same incident (or having the same cause)
     

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