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MissCirce · Sep 24, 2025

MissCirce said: ↑

Name of the character that you were online with: MaryReed

What you were doing before being disconnected (be as detailed as possible): I was selling unwanted equips to Albert the Item Seller in the FM Ch 11. I had 3 characters logged in at the time, (MissCirce, TamsinBlight and MaryReed) but only MaryReed disconnected. A white box came up but as I was selling items I clicked it without realising it was not the yes/no selling box. When I tried to log back in I got the "already logged in" message. This happened approximately 7:30 am Sunday 20 Sept 2025 server time I think. I had finished doing the ring quests and it was almost dark outside for me (approimately 5.30pm AEST).
As I am writing this post, my character is still sitting in FM Ch 11. I waited over night hoping it would sort itself out, but after about 18hrs I think I need professional help. Many Thanks

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Just to let you know I am no longer stuck. Thank you to the Maple Royal gods for hearing my cry for help.

rawrGUMMY1 · Oct 15, 2025

Name of the character that you were online with: Cyphaa

What you were doing before being disconnected (be as detailed as possible): Leveling my crossbowman or possibly trading with a friend months ago.

Austin Eakins · Oct 24, 2025 at 12:22 AM

Hey guys my IGN is "Spoder" and my account is having this problem maybe someone could help! Thank you!! :-D

Karven said: ↑

PLEASE READ THIS BEFORE POSTING!

Are you trying to log in, but keep receiving the following message?

If so, follow these steps:

Check that the server isn't undergoing a server check on the forum.

If the server is online, then wait five minutes since the time that you last disconnected. Usually the server is able to disconnect an account instantaneously, but sometimes your connection to the server might not be closed cleanly, leaving it in an 'open' state (for example, this happens pretty often when the client crashes - this is just apart of how the Internet works). We have mechanisms to detect this and disconnect accounts that aren't responding to the server anymore, and if after five minutes you still cannot login in, it is safe to assume that your account is stuck for some separate reason.

If your account appears to be stuck after the five minute wait, make a new reply to this thread with the following information:

Name of the character that you were online with:

What you were doing before being disconnected (be as detailed as possible):

Note: We are unable to manually 'disconnect' an account from the server, until we perform a server check. As such, this issue is our top priority, and we are actively looking for the cause of any issues related to accounts getting stuck.
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Austin Eakins · Oct 24, 2025 at 12:24 AM

Austin Eakins said: ↑

Hey guys my IGN is "Spoder" and my account is having this problem maybe someone could help! Thank you!! :-D
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its fixed!! Thank you!!!!

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