Disconnected During selection of Character

Discussion in 'Technical Help' started by Freezermq, Nov 16, 2025.

  1. Freezermq
    Offline

    Freezermq Member

    Joined:
    Nov 16, 2025
    Messages:
    4
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    IGN:
    TimeToFreeze
    Level:
    1
    Guild:
    -
    Upon logging to my character, i was disconnected with below error message.
     

    Attached Files:

    Freezermq, Nov 16, 2025
    #1
  2. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    13,555
    Likes Received:
    13,039
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    Do you have any VPNs installed on your PC?
     
    Dave Deviluke, Nov 16, 2025
    #2
  3. Freezermq
    Offline

    Freezermq Member

    Joined:
    Nov 16, 2025
    Messages:
    4
    Likes Received:
    0
    Gender:
    Male
    Country Flag:
    IGN:
    TimeToFreeze
    Level:
    1
    Guild:
    -
    nope, i doesn't have one.

    IF needed, which VPN will work the best.
     
    Freezermq, Nov 16, 2025
    #3
  4. Dave Deviluke
    Offline

    Dave Deviluke Forum Moderator

    Joined:
    Oct 5, 2017
    Messages:
    13,555
    Likes Received:
    13,039
    Gender:
    Male
    Location:
    MapleRoyals Discord
    Country Flag:
    IGN:
    DaveDeviluke
    Level:
    70
    This issue is usually caused by usage of VPN

    But if you do not have 1, please submit a Ban Appeal so that GMs may verify your account
    https://royals.ms/forum/forums/ban-appeal.8/
     
    Dave Deviluke, Nov 16, 2025
    #4
  5. goosebumps
    Offline

    goosebumps Donator

    Joined:
    Apr 22, 2021
    Messages:
    6
    Likes Received:
    4
    Gender:
    Male
    IGN:
    AyoBish
    Level:
    143
    I am having the same issue.
    haven't logged in a while, and I moved as well.
    So I can't really know what is going on with the Internet at my new place.
    But pretty much is I am logging into my account, selecting the character, entering the PIC code, and then the game crashes and I see this window.

    EDIT:
    After searching for a solution in the forum, I have found someone said something about NordVPN still running in the background even if the app is not up and running.
    So I checked and I saw a process running and I stopped it.
    It fixed the issue for me.
     
    Last edited: Nov 20, 2025
    goosebumps, Nov 19, 2025
    #5

Share This Page