Closed ID Deleted or Blocked From Connection

Discussion in 'Ban Appeal' started by Texas, Dec 30, 2025.

  1. Texas
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    Texas Well-Known Member

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    Hello,

    I believe I may be banned. I downloaded the game and attempted to log in for the first time in approximately 5 years, I think. I looked up the issue and attempted resetting my router, but the problem persists. I also attempted to connect using my phone's hotspot. I don't think I ever even played the game on the PC I have now. I believe I had two accounts, and I'm not sure of any character names on either as it has been so long. I am happy to PM account names if necessary. Thank you.

    All Your Character Names: Hael, Texas (?).... and I'm not sure of others. I haven't played in a very long time.
    Last thing you did: I don't remember.
    Why do you think you got banned?: I don't know.
    Ban message when attempting to log in: "This is an ID that has been deleted or blocked from connection."
     
  2. Foxy
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    Foxy GM

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    Hi there.

    I'm going to Direct Message (DM) you for additional information.
     
  3. Foxy
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    Foxy GM

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    Thanks for responding to DMs.

    When was the last time you played MapleRoyals?
     
  4. Texas
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    Texas Well-Known Member

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    I could be wrong, but I think maybe 2020 or 2021. I honestly don’t remember. I got a new PC in December 2023, and I haven’t played on this PC I don’t think. So, to the best of my knowledge, sometime before then. I will try to look at emails to see for sure.

    edit: it looks like I may have logged in in July 2023 as I have a password change request then. But I don’t remember playing at that time.
     
  5. Foxy
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    Foxy GM

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    I'm going to flag this appeal for an admin to review.

    Please be patient as our admins are extremely busy.
     
  6. Tim
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    Tim Administrator

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    are you still having issues connecting?
     
  7. Texas
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    Texas Well-Known Member

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    I had not heard anything back, so I had not attempted to connect. I'm not sure if I'm banned or why.

    edit: I am able to log in now. I'm assuming it's ok to play again?
     
    Last edited: Jan 8, 2026 at 10:39 PM
  8. Foxy
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    Foxy GM

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    Yes, your accounts were caught up in a ban that wasn't meant for you.

    We will be closing this ban appeal as you should be able to log into all your accounts and play.
     

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