Character is stuck

Discussion in 'Technical Help' started by snirvt, Jan 18, 2026 at 9:15 AM.

  1. snirvt
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    snirvt Member

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    Hello,
    My character: IceRazor is being stuck at log in since yesterday.
    I believe I was at the temple of time being afk in cash shop.
    I'm getting the following message: "This is an ID that is already logged in, or the server is under inspection"

    I have no problem accessing my other retired character - Victrus.

    Can someone please log him out for me? :)

    Thanks
     
    snirvt, Jan 18, 2026 at 9:15 AM
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  2. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    Unfortunately, GMs are unable to disconnect characters that are stuck in the Cash Shop, you would have to wait for a server check
     
    Dave Deviluke, Jan 19, 2026 at 8:24 AM
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  3. snirvt
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    snirvt Member

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    I'm cooked :(
    Any idea when that would be?
     
    snirvt, Jan 19, 2026 at 3:00 PM
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  4. Dave Deviluke
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    Dave Deviluke Forum Moderator

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    We don't have an ETA for server checks as it isn't something planned on a regular interval
     
    Dave Deviluke, Jan 19, 2026 at 3:12 PM
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