IGN: xxluchioxx Hello MapleRoyals Staff, I would like to respectfully request a review of my account ban. About a week ago (I don’t remember the exact date or time), I was disconnected from the game while I was AFK in Nath. After that, I have been unable to log in and receive the message: “This is an ID that has been deleted or blocked from connection.” At the time of the disconnection, I was not using any third-party programs, hacks, macros, or bots. I strongly believe this may have been a false positive, possibly related to the fact that I was installing League of Legends (Riot client / Vanguard) in the background while MapleRoyals was running. I understand MapleRoyals has strict rules and I fully respect them. I have never intentionally broken any rules, and I was simply AFK at the time of the disconnect. Additionally, I noticed that all of my accounts were blocked, which further makes me believe this could be an automatic or system-related detection rather than intentional wrongdoing. I kindly ask if my case can be reviewed again. I am more than willing to cooperate and provide any additional information if needed. Thank you very much for your time and consideration. Kind regards, xxluchioxx
Hi there. You are not banned, the IP address you're connecting with is banned. Please restart your router to obtain a new IP address before reconnecting to MapleRoyals.
That's great, thank you so much, it's a relief for me. I'll follow the steps you've outlined, and long live Maple Royals!