Closed This is an ID that has been deleted or blocked from connection

Discussion in 'Ban Appeal' started by Shanky, Feb 14, 2026.

  1. Shanky
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    Shanky Member

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    All Your Character Names: I don't remember (I only remember my username which I can give to any GM or admin on discord or in private?)
    Last thing you did: I have no idea, trying to log in?
    Why do you think you got banned?: Really don't know
    Ban message when attempting to log in: This is an ID that has been deleted or blocked from connection
    What GM banned you (optional): Don't think I was banned
     
  2. Shanky
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    Shanky Member

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    I was also recommended on the MapleRoyals discord to mention that I changed my password and pin on the UCP.

    EDIT: I'd like to make aware that I've created a new account just in case this is an innocent mistake. I won't play it if you guys do tell me I'm banned. I'm just very confident that I haven't made any mistakes or broke any rules.
     
    Last edited: Feb 14, 2026
  3. Heidi
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    Heidi GM

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    I'll DM you to get the username.
     
  4. Heidi
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    Heidi GM

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    Thanks for providing the username. I have confirmed that your account was compromised, and banned to prevent further damage. To get it back, you'll need to submit an account recovery request.

    You are welcome to play on your other accounts in the mean time, as the ban is on the account, not you as a person :)
     
  5. Shanky
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    Shanky Member

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    Hi Heidi, thank you for the response.
    How do I approach this account recovery request? I've tried using this thread: https://royals.ms/forum/threads/account-security.184904/
    But this thread basically says to change your password and your PIN. I did both and it's still blocked.
     
  6. Dave Deviluke
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    Dave Deviluke Forum Moderator

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  7. Shanky
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    Shanky Member

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    Thank you so much Dave, this can be closed I believe? I opened a new thread where it said.
     

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