Closed Ban Appeal, Blocked After Crash, Unsure Why

Discussion in 'Ban Appeal' started by thakak, Apr 12, 2026.

  1. thakak
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    thakak Member

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    ALL Your Character Names:
    Nutello, Perlino

    Last thing you did:
    Carnival PQ with a friend.

    Why do you think you got banned?:
    I’m not sure why I was banned. I accidentally pressed the Shift key multiple times, which triggered the Sticky Keys popup (a Windows feature). Right after that, my computer froze and the game crashed. When I tried logging back in, I received a message saying my account is blocked.

    Ban message when attempting to log in:
    "This is an ID that has been deleted or blocked from connection"

    What GM banned you (optional):
    Unknown



    Note:
    I recently returned to the game after about 15 years of not playing. In the past 3 days, I’ve played around 20 hours and really enjoyed it. I would really appreciate your help so I can get back to playing as soon as possible.




    ----




    While I wait for your response regarding my ban appeal, I wanted to let you know that in the meantime I will open a new account so I can continue playing.

    I hope this does not cause any issues, as I simply wish to keep enjoying the game while this matter is being reviewed. It would be a shame to lose the characters I’ve built, and I am still hoping for a positive resolution.

    I would greatly appreciate your response at your earliest convenience.

    Thank you
     
    Last edited: Apr 12, 2026
  2. Tim
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    Tim Administrator

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    Location:
    Fryslan
    Country Flag:
    IGN:
    Kaizoku
    Level:
    200
    Guild:
    Fryslan
    in general: do not create new accounts if you think you're banned, you may be ban evading resulting in a more severe punishment

    your account isnt banned. perhaps you're attempting to connect from a banned connection
     
  3. thakak
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    thakak Member

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    Thanks for the help. My home connection was blocked, so I created a new account to test if the issue was my connection or my original account. I tried to log in once but it failed as well.

    I then used my phone’s hotspot and successfully logged back into my original account. I haven't created any characters or played on the new account at all. I will stop using it immediately to avoid any rules violations. Should I just leave it inactive, or do you need to delete it?
     
  4. Foxy
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    Foxy GM

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    Gender:
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    You as a player are not banned.

    You are all good to create new accounts, new characters and to play as normal.
     

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