Solved [Solution Given] Can't Get Past Character Selection

Discussion in 'Closed' started by aznningahalo, Jul 3, 2015.

  1. aznningahalo
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    aznningahalo Well-Known Member

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    I haven't been able to log into my account past character selection.
    I've uninstalled and re-installed the client already, restarted my computer and re-installed again, and change my ip adress and it still won't let me log in past Character Selection.
    Is there anything I can do?
     
    aznningahalo, Jul 3, 2015
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  2. Andreas
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    Andreas Donator

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    * Disable any network adapters you use, also disable any VPN programs you use.
    * Disable/uninstall your antivirus
     
    Andreas, Jul 3, 2015
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  3. aznningahalo
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    aznningahalo Well-Known Member

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    I've already done both of the above, but it still doesn't work.
    I've tried everything, but I just don't know what to do at this point.
     
    aznningahalo, Jul 3, 2015
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  4. Andreas
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    When did you start having this problem?
     
    Andreas, Jul 3, 2015
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  5. aznningahalo
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    aznningahalo Well-Known Member

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    Yesterday after I went back to my apartment.
     
    aznningahalo, Jul 3, 2015
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  6. Andreas
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    Can you try restart your PC and modem.
     
    Andreas, Jul 3, 2015
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  7. aznningahalo
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    aznningahalo Well-Known Member

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    I've tried everything and the only thing that works is plugging my ethernet cord into my computer.
     
    aznningahalo, Jul 6, 2015
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  8. Andreas
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    Is your wifi working for other sites?

    It could be your network card have a different/faulty MAC address or you have more than 1 adapter installed on your computer.
     
    Andreas, Jul 6, 2015
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  9. aznningahalo
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    aznningahalo Well-Known Member

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    My wifi does work for other sites. I was also pretty sure it had something to do with my MAC Address because my IP address stays the same whether I have my ethernet cord in or not. Do you know of any way to change a MAC address?
     
    aznningahalo, Jul 8, 2015
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  10. Andreas
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    In cmd type "getmac /v"

    Do you get any of those with just 00-00-00-00-00-00
     
    Andreas, Jul 8, 2015
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  11. aznningahalo
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    aznningahalo Well-Known Member

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    aznningahalo, Jul 16, 2015
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  12. Andreas
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    Make a post here http://royals.ms/forum/forums/character-issues.55/

    and follow this format:

    IGN: (Your character name)
    Problem: (Eg: Voted but didn't get NX)
    Details: (Explain what happened as clearly as possible, including information you think might be relevant. If you have lost items, please list them here, with screenshots if possible.)
     
    Andreas, Jul 17, 2015
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