Need help installing.

Discussion in 'Closed' started by gaustin14, Jan 5, 2014.

  1. gaustin14
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    gaustin14 Member

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    Typical of me running into this problem, but I've downloaded the mapleroyals setup, and everytime i try clicking on the setup to install, "setup not found" pops up.
    I've tried running as admin and restarting my comp and even redownloading the setup, but, no difference.
    I'm itching to play this old maple ps and would appreciate any help!!
     
  2. John
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    John Donator

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    Try disabling your antivirus. Sounds like your antivirus is deleting the file before you can run it.
     
  3. gaustin14
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    gaustin14 Member

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    Ok lemme give it a try, and after that would I need to download one of the new clients?
     
  4. John
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    John Donator

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    Yes
     
  5. gaustin14
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    gaustin14 Member

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    ok i did that and everything was fine and dandy, got to lv 5, woot. Then I logged off for a little, turned my security back on and now when I click launcher, "windows is searching for royals.exe' popped.. Help again kind sir?
     
  6. John
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    John Donator

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    Your antivirus deleted the MapleRoyals.exe now. You need to create an exception for or add to your AV whitelist, the MapleRoyals.exe file.
     
  7. gaustin14
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    gaustin14 Member

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    Umm ok, can you explain how to do that please, I'm really bad with comps. And thanks soo much again for your help!!
     
  8. Matt
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    Matt Administrator

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    Probably easiest to google 'your antivirus name deleting exe file' and follow the instructions.
     

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