getting error when opening the client

Discussion in 'Closed' started by Imkziza, Jun 30, 2013.

  1. Imkziza
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    Imkziza Well-Known Member

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    Hey , when im tring to login to by clicking on the client im getting an error , says "microsoft visuall c ++ runtime libaray , Runtime error" .
     
  2. Matt
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    Matt Administrator

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    This usually occurs when some or one of your maplestory files are corrupt. I'd first suggest uninstalling and re-installing MapleStory. If you have multiple versions of MapleStory installed this can also sometimes effect it, so make sure that you also try deleting all traces of all MapleStory's from your computer and try installing again. And remember to put the mapleroyals.exe client in the C:\Nexon\MapleStory folder and execute it from there.
     
  3. Imkziza
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    Imkziza Well-Known Member

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    i did as u said and it worked , BUT
    for some reason when im tring to log into my accout (wich i ALREADY DID awhile ago [just opened a new char and then quitted :p)
    it's says that my it's not a registered ID ( also i put the exactly same details on the website and it worked and i saw my char's name)
    above all this when im making new accounts , it's says the same.
     
  4. Matt
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    Matt Administrator

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    So you can log in on the website royals.ms with the acc name and pass but cannot log in the game using these details? Can you let me know what the 'character' name is that you created? Not your account name , for security reasons.
     
  5. Imkziza
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    Imkziza Well-Known Member

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    he's name is idoLic
     
  6. Matt
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    Matt Administrator

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    Server is currently being attacked. I'll check when it's over.
     

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