Closed Ban is over but can't log in

Discussion in 'Ban Appeal' started by SacredSoul, Jan 25, 2016.

  1. SacredSoul
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    Character Name: SacredSoul

    My ban has expired, but I am unable to successfully log in. I can get to the character screen, but once I click my character I dc. Thanks for the help!
     
    SacredSoul, Jan 25, 2016
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  2. Tim
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    your last login was 25 minutes ago, does this mean your problem is solved?
     
    Tim, Jan 25, 2016
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  3. SacredSoul
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    it was on my sister computer... i can't log in with my laptop ... still dcing in character selection. can u fix plz ? thanks for help
     
    SacredSoul, Jan 25, 2016
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  4. SacredSoul
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    The ban was implemented when I was using this laptop.
     
    SacredSoul, Jan 25, 2016
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  5. SacredSoul
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    i was using a diferent ip when i got banned the same that i'm using now and when I tried logging in my screen would get stuck at login page now it is not even going more to character selection
     
    Last edited: Jan 25, 2016
    SacredSoul, Jan 25, 2016
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  6. Tim
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    You have been logging in on two different computers multiple times yesterday is this still a problem?
    If it is: inbox me the MAC and IP address that you think you're having problems with and I can check them out, [ DO NOT POST THEM HERE ]
     
    Tim, Jan 26, 2016
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  7. SacredSoul
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    i send to you :D
     
    SacredSoul, Jan 27, 2016
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  8. Tim
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    Tim Administrator

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    fixed up an unban on your PC and character, should be able to play now
     
    Tim, Jan 28, 2016
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  9. SacredSoul
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    thaaaaaanks Tim just save my life , i'm able to login now :3
     
    SacredSoul, Jan 28, 2016
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