Closed Ban Appeal

Discussion in 'Ban Appeal' started by Hotly, Mar 14, 2016.

  1. Hotly
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    Hotly Member

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    Character Name: Can't remember
    Last thing you did: Can't remember
    Why do you think you got banned? No idea
    Ban message when attempting to log in: "Suspicious activity"
    What GM banned you (optional): TimK

    I haven't played for like 6 months, only to try again today and realise I'm banned. I can't remember the details within the account (except the login id and the password, obviously), however I'm willing to help with any details that can make a GM look over this ban. (which, I hope, is accidental)
     
  2. John
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    John Donator

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    What character is listed as banned for suspicious activity? It says in the ban message.
     
  3. Tim
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    Tim Administrator

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    one of your IGN's is solidified according to your old forum posts, that char got banned under association with graphited. Does that ring any bells?
     
  4. Hotly
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    Hotly Member

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    I truly don't know what graphited means.
     
  5. Dimitri
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    Dimitri Saint of Horses

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    Graphited is the name of the character that got banned, your character is banned under association with Graphited.
    Does the character name Graphited ring any bells for you?
     
  6. Hotly
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    Hotly Member

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    Uh, i can't really remember tbh (i thought that was the reason i got banned for). Maybe it was a mule or smth. However, i don't get what possible reason implied suspicious activity. Can i get at least an explenation?


    If that char is not on my account, then I can't recall any link i had with it.
     
  7. Hotly
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    Hotly Member

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    Is the situation going to be clarified or not? Can I at least get on another account without fearing getting banned later for ban evasion?
     
  8. Dimitri
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    Dimitri Saint of Horses

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    Having looked into your situation, Graphited was banned for hacking into other people's accounts. It's possible that you were one of the victims and thus banned for safety reasons, but I'll have to wait for Tim to confirm if this is the case.
     
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  9. Tim
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    Tim Administrator

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    In the week of jan 6th 2016 a guy ran a script through the login system where he attempted to log in on all kinds of leaked account information, including yours. Currently your account information is not safe so you will have to change your account information.
    It's important to note that the leak did not originate from us, you probably use the same account information somewhere else which got leaked. Nowadays people can simply download a list of leaked account information and run them through all sorts of services to look for matches. We have since made changes to our login system to combat bots and scripts from attempting mass log-ins.

    Go to royals.ms, log in there with your game account and go to the account settings in the control panel.
    [​IMG]

    And enter your password + enter a new one.

    After we recovered your account we will unban you and let you know when you can play again. Please let us know when you changed your password as well so the hacker can't log back in on it again.
     
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  10. Hotly
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    Hotly Member

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    alright, done

    thanks a bunch
     
  11. Tim
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    Tim Administrator

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    unbanned
     
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