Character Name: angelux Last thing you did: log out and go to sleep Why do you think you got banned?: someone got baned in my residence? Ban message when attempting to log in: jajaja mob vac What GM banned you (optional): Last night I finished playing at night and this morning when I try to connect to my account and tells me that I was banned for using a " jajaja vac mob" . I do not understand why this happened . so I was reading in the forums could someone with whom I share my wifi has been banned. Why I was banned? Does that have a solution ?. I live in a dorm and several colleagues use the same connection . I have achieved a lot in the game to just lose everything for nothing. I appreciate a response and thank you very much for your time (sorry for my english. google translator)
the same computer and Internet was used for your accounts and the character 'ajaja' that got permanently banned for hacking. Unfortunately we won't be able to unban your computer / internet for that.
ok I understand the situation. but at least could unlock my account " angelux " to play from another place? for example my work
no because for us the possibility exists that you made that account yourself to try out some hacks. Unfortunately you're responsible for the things that happen on the computers and locations you play from/
That seems a bit drastic on your part. That means that each person who plays from a connection without knowing it was banned. Get banned automatically? even without knowing? Thats really unfair.. there any way to prove or argue to get my account back? I refuse to believe that I lose all my time and effort for something that is not even my fault
It's not just internet connection, as Tim explained both the same computer and internet connection were used to hack on this server which is why we can't tell if you are the same person as the hacker or not. Because of this our decision is final and nothing can be done about it, sorry.
