Game Crashed and Wont Re-Open

Discussion in 'Closed' started by payet, May 9, 2016.

  1. payet
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    payet Member

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    So I had just started playing, got to level 8 I think (I am new), and my game just crashed out of no where. When I tried to re-open the game it stated 'The shortcut cannot be used because the file no longer exists or has been changed' or something like that. I tried to restart my computer, I uninstalled original MapleStory, I uninstalled and reinstalled MapleRoyals several times, and I just don't know what else to do. Could someone please give me some suggestions to fix this issue? I really miss old MapleStory and was really pumped to start playing it again! I'm running Windows 8, Thanks!
     
  2. Riv
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    Riv Donator

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    It's either windows defender/your antivirus software that is deleting the shortcut because it detects mapleroyals.exe as a malware.
     
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  3. payet
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    payet Member

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    So how would I go about fixing this, and I don't think I have anti-virus, even if it was the case though, why let me play for an hour and then suddenly crash?
     
  4. JoshOneAte
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    JoshOneAte Member

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    yo waddup my boi. Click start menu, type windows defender, click on it. Then go to settings. Add exclusion. Create a folder called mapleroyals and add that to the exclusions. Then reinstal mapleroyals in that folder. TCG
     
  5. JoshOneAte
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    also the game sometimes crashes like when going to job advance rooms or and some shit like that. also if u get an error when like -23112358158 when trying to load the game keep retrying like 10 times and it will work. TCG
     
  6. Andreas
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    Andreas Donator

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    If you are talking about the parameter incorrect error have you changed the compatibility on the client?
     
  7. JoshOneAte
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    yo yo mah boy. Ya thats what i be talkin about yo but yaknow for some odd reason compatibility are unable to be changed so i just mash it till it works
     
  8. Andreas
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    Andreas Donator

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    If all options are grayed out click on "Change Settings for All Users"
    Should open up the right side message

    [​IMG]
     
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  9. JoshOneAte
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    ayyy that is the stuff im talking about you got it working
     
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