issue connection

Discussion in 'Closed' started by Elfman, Aug 26, 2016.

  1. Elfman
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    Elfman Member

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    while try to connect server it kick me and give me back message connection failed couldnot connect to the server
     
  2. cassondra
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    cassondra Member

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    Hey Elfman there's a thread on this topic here. On your specific connection (We are unable to connect to the login server due to a server check, a firewall block, or other network issues. Please check...) issue it reads to do this:
    "Please check that the MapleRoyals server is online and not currently down for a server check or other issues. You can check to see if the server is online by checking for any notices on the forum (usually above the forum shoutbox) or on the main MapleRoyals website.

    If there are no server checks in progress then please check that you are connected to the internet. Open your internet browser and try accessing any website. If you cannot access the internet please check your internet connection preferences or contact your ISP.

    If there are no server checks in progress, and you can access the internet, please check your firewall options and ensure that MapleRoyals.exe has permission to access the internet. If you are unsure about this please read the documentation for your firewall software."
    The server is currently up though I don't know if it was down when you tried and clearly you have an Internet connection to be posting so I would consider checking to make sure your firewall isn't blocking the game as suggested, or even your antivirus (if you have one) could do this. Also, something as simple as restarting your pc could solve the issue. For some people, flushing their DNS cache helps resolve this issue as well, and following that up with a restart. Let me know if you need any help with doing any of these things, like allowing it through your firewall / antivirus or flushing your cache.

    The thread I linked you to should provide valuable information for this and future issues! Hope you can get on after this
     
  3. Elfman
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    Elfman Member

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    @cassondra server doesnot block me it kick me and that during AM time in PM it be fine with me ?
     
  4. cassondra
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    cassondra Member

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    Can you get on now? Also what exactly is the error message saying? Can you quote it or take a screenshot please?
     

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