Closed Mac Banned appeal after unbanned

Discussion in 'Ban Appeal' started by lazurite0929, Nov 17, 2016.

  1. lazurite0929
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    lazurite0929 Active Member

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    Ign: duduassinate
    detail: I just unbanned from harassments and I cannot pass through the character selecting page.
    Please help me deal with it.
     
    Last edited: Nov 17, 2016
    lazurite0929, Nov 17, 2016
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  2. Dimitri
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    Dimitri Saint of Horses

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    You should be able to log in now.
     
    Dimitri, Nov 18, 2016
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  3. lazurite0929
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    lazurite0929 Active Member

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    hello, I still cannot log in with my laptop....
     
    lazurite0929, Nov 18, 2016
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  4. lazurite0929
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    lazurite0929 Active Member

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    I have send u my mac address and ip address, thx for helping
     
    lazurite0929, Nov 18, 2016
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  5. Dimitri
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    Dimitri Saint of Horses

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    For your laptop issue, please attempt to log in with that laptop so the system reads its MAC address as the most recent used one.
    Once you have done this, please let us know that you have attempted this and we will be able to look into it.
     
    Dimitri, Nov 18, 2016
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  6. lazurite0929
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    lazurite0929 Active Member

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    I Try to attempt my laptop to log in now~~
    Could u help me unban it?
     
    lazurite0929, Nov 19, 2016
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  7. Dimitri
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    Dimitri Saint of Horses

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    I detect multiple network adapters being enabled on your laptop, this might be causing some issues with your connection to MapleRoyals.
    Can you try disabling the ones you currently do not use to connect to the internet, and then try again?
     
    Dimitri, Nov 19, 2016
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  8. lazurite0929
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    lazurite0929 Active Member

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    what is multiple network adapters 0.0?
     
    lazurite0929, Nov 19, 2016
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  9. lazurite0929
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    lazurite0929 Active Member

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    oh, i forgot to disconnect from my wifi.
    I have tried one more time.
     
    lazurite0929, Nov 19, 2016
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  10. Dimitri
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    Dimitri Saint of Horses

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    Can you try now?
     
    Dimitri, Nov 19, 2016
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  11. lazurite0929
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    lazurite0929 Active Member

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    OH!!!!
    U R MY HERO ><
    THX FOR UR HELPING
     
    lazurite0929, Nov 19, 2016
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