Closed Don't know why I was banned - Ban appeal

Discussion in 'Ban Appeal' started by LeftySoulz, Dec 19, 2016.

  1. LeftySoulz
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    LeftySoulz Donator

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    Character Name: OldTea

    Last thing you did: Logged on for my weekly/monthly gach run

    Why do you think you got banned?: I honestly don't know? Maybe something relating to voting? Possibly gtop votes encountered some error? Irdk

    Ban Message when logging in: Your account has been permanently banned for serious violation of the rules. Therefore you will be unable to use this account. Details: Elijah permanently banned
    Mrrebs: suspicious activity.

    What gm banned you: I don't know

    Note: I don't know why I was banned at all, I just log in over various time periods to use my voted nx to gach. I do pretty much nothing else. Hopefully this was just a mistake, hope to see a reply soon.

    Thanks
     
    LeftySoulz, Dec 19, 2016
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  2. Tim
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    Tim Administrator

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    your account was last logged in by someone other than you. do you use the same account information in other places?
    change your password at the control panel at www.royals.ms and let us know once you've done so
     
    Tim, Dec 20, 2016
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  3. LeftySoulz
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    Password has been changed, I don't really use the same login in any other server accept one other trusted one. I'm not sure exactly as to how my account details may of gotten leaked. Thanks for helping me out though, glad to hear it's resolvable.
     
    LeftySoulz, Dec 20, 2016
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  4. LeftySoulz
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    LeftySoulz Donator

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    My password has been changed.
     
    LeftySoulz, Dec 21, 2016
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  5. Tim
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    Tim Administrator

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    you should be able to play now
     
    Tim, Dec 21, 2016
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  6. LeftySoulz
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    Tim, everything has been cleaned. I had max messos cash (2b or so) and about 2b in equips from gach
     
    LeftySoulz, Dec 22, 2016
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  7. Tim
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    Tim Administrator

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    we dont refund people that were hacked due to their poor account security
     
    Tim, Dec 22, 2016
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  8. LeftySoulz
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    Ah I see, that's sad to see. I was planning on giving it away to a friend.. Just had put it off till xmas for a present.

    Well thanks for your help, I don't like the fact that this individual is able to escape with no consequences. Are you able to investigate trade logs? Or it's impossible
     
    LeftySoulz, Dec 22, 2016
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  9. Tim
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    the person breaching your and other accounts with poor security has been caught and banned as well yes
     
    Tim, Dec 22, 2016
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  10. LeftySoulz
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    Okay, so that means that my messos and stuff are "technically deleted" yes?

    He did not transfer them to another account / sell them for irl money?
     
    Last edited: Dec 22, 2016
    LeftySoulz, Dec 22, 2016
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