Cant open the game.

Discussion in 'Closed' started by emadgholam, Dec 30, 2016.

  1. emadgholam
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    emadgholam Member

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    Hi guys, I jusst downlaoded mapleroyals, but I cant open the game, it says:

    Do you want to search for mapleroyals manually?

    Do I have to have the original maplestory client as well?
     
  2. emadgholam
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    emadgholam Member

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    edit: cant search for maplestory.exe
     
  3. Seductive Love
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    My suggestion. Download the game from here https://royals.ms/?page=download and then once it finishes downloading, run the launcher, and just keep clicking ok, and use recommended settings. Like, create desktop shortcut.
    If you already did this, your problem can be that your antivirus/windows defender or something is blocking Mapleroyals.exe because it thinks it is malicious. As scary as it sounds, disable antivirus or anything that can block maple royals, re-download and use recommended settings, then if it works. add mapleroyals FOLDER to exceptions.
    If that doesn't work, let me know.
     
  4. emadgholam
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    emadgholam Member

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    Thank you! It helped!
     
  5. emadgholam
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    emadgholam Member

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    But now I have another problem, I made an account, but i cant login.
     
  6. Seductive Love
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    Seductive Love Donator

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    post screen shot of what happened and what error you get
     
  7. emadgholam
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    emadgholam Member

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    No need for a screenshot, it says my password is incorrect and when I try to log in the website it says im a robot, so I dont even know how im posting this reply atm 0.0?
     
  8. Seductive Love
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    Seductive Love Donator

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    check caps lock and make sure you entered your password correctly.
    The only reason it is saying incorrect password is because it is the incorrect password.
    When you try to log onto the website too much or if you are doing something weird, the website might lock you out, this is temporary and just try back again later.
     

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