Error -2147024809, even after changing compatibility (windows 10)

Discussion in 'Closed' started by PopEyes, Apr 15, 2017.

  1. PopEyes
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    PopEyes Active Member

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    I had it working for a second...

    I'm running windows 10, so I changed the compatibility and followed the guide but that didn't work for me.
    The error code is -214702809 (The parameter is incorrect)

    I've tried every compatibility mode and nothing seems to work..
    Any ideas?
     
    Last edited: Apr 15, 2017
  2. JustDontDoIt
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    JustDontDoIt Well-Known Member

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    i know some people with the same error you have to keep trying.lol
     
  3. PopEyes
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    PopEyes Active Member

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    I changed the compatibility to windows 7 and took off the DPI thing and it worked
     
  4. PopEyes
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    PopEyes Active Member

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    It broke again..
     
  5. Andreas
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    Andreas Donator

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    There have been client modifications for the upcoming patch that will resolve the parameter incorrect error, will be better to try again after that.
     
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  6. Ario
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    Ario Donator

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    Unfortunately, the client changes made it not work for some people (myself included).
     
  7. Andreas
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    Andreas Donator

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    Are you having parameter incorrect errors?
    Other than that, I have not been able to replicate any problems with the new client so it's not much I can help with.
     
  8. Ario
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    Ario Donator

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    No, I Did not get this particular issue.
    I am just mentioning that my client used to work till before the patch, and now it's not working anymore without me doing anything in between except for downloading and reinstalling the new version.
     
  9. Matt
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    Matt Administrator

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    So what error are you getting? Or are you not getting any error message? You haven't really specified what the problem is apart from that it isn't working.
     
  10. Ario
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    I Am getting Error Code: -2147467259 (Unspecified Error) every time I'm trying to launch the game.
     
  11. Matt
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    Matt Administrator

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    Could you please provide the following:
    Screenshot of the compatibility tab of the client (Right click > Properties > Compatibility)
    Screenshot of your MapleRoyals folder
    Screenshot of the System and Display tabs from DirectX Diagnostic tool (Run dxdiag.exe from the start menu)
     
  12. Ario
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    [​IMG]


    [​IMG]
    [​IMG]

    [​IMG]

    I hope I have captured the right screens :)
     
  13. Matt
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    Matt Administrator

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    System tab from dxdiag is the only thing missing, from what I can see it should all be fine, apart from that you shouldn't need to run the client as administrator, but I would expect that shouldn't make a difference.

    The other thread does seem to state that ticking the compatibility box for 'Run in 640 x 480 screen resolution' helps with the error message. So I would try keeping that ticked, and also try rebooting your computer.
     
  14. Ario
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    [​IMG] ]

    I have tried running it on 640 x 480, and it didn't make any difference to me.
    Rebooting my computer, reinstalling the game with no anti-virus real-time protection didn't work as well.
     
  15. Matt
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    Matt Administrator

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    Try moving the dinput8.dll file out of your MapleRoyals folder.
     
  16. Ario
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    That didn't help.
    But it gave me an idea to try and switch my main screen from the bigger 1920x1080 one to the 1600x900 one, and try to launch it, and it's working now!
    I wonder what makes it not work on my Display1 and cause this issue. Maybe it's a potential solution for others as well.
    Once I've launched it, I can just move it to the 1920x1080 Display1, and it's still fine. Just for the launch, my main screen has to be the Display2.
     
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