LOST EVERYTHING!?!?!?!?

Discussion in 'Closed' started by DISEASED, Jun 14, 2017.

  1. DISEASED
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    DISEASED Donator

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    WHAT THE HELL HAPPENED!!??!?

    I just join the server, I even donated $10 to you guys, and now everything is gone? I was lvl 42 and now I am back to lvl 23 with NOTHING!!! I don't have ANY of my stuff? I lost literally DAYS of my time and my ENTIRE character because I was play for many hours each day! How can I get compensated for losing everything especially after donating $10, this is bull****! We not receive ANYTHING@!?

    EDIT: AND also it not show that I am a donator -_____- even though i already donate twice
     
  2. Dimitri
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    Dimitri Saint of Horses

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    I'm afraid something very unfortunate happened today that caused us to lose 3 days worth of stored database files.
    We will however offer some form of compensation in the near future.

    More information can be found here:
    https://royals.ms/forum/threads/emergency-server-check-rollback-14-06-2017.93283/

    If you make a thread here, you will receive a donator tag: https://royals.ms/forum/forums/donations-donator-npc.69/
     
  3. DISEASED
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    DISEASED Donator

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    Ohhh... jeez. 3 entire days is a lot of time to rollback too... i just joined the server so i lost everything -_-
     
  4. Dimitri
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    Dimitri Saint of Horses

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    It is and we are very sad that this has happened :X.
    We are now making back-ups every 6 hours instead to prevent such situations from ever happening again.
    Unfortunately there isn't much we can do about what has already happened though.
     

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