Closed Items missing.

Discussion in 'Closed' started by watatae, Jan 14, 2017.

  1. watatae
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    watatae Well-Known Member

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    IGN: zNegative
    Problem: Items missing.
    Details: Didn't really knew what happened. Only logged onto my character after the new source update and realised that most of my mesos were gone and all my equipped items (except for untradeable items) were all gone.
     
  2. watatae
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    watatae Well-Known Member

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    bumpp, and no they weren't in my storage or at the bottom 4 slots of my inventory. items gone were facestompers, mesos, pgc, 70 att claw, 11att wg and about 700m mesos. all my items were equiped. GMs please help me thank you!
     
  3. Aven
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    Aven Donator

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    Are you sure you didnt have them in a shop or something?
     
  4. watatae
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    watatae Well-Known Member

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    nope not at all. they were equiped.
     
  5. Sila
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    Sila Donator

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    When was the last time you logged in before new source? Sounds like you were hacked, but I'd need an admin to look into this.
     
  6. watatae
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    watatae Well-Known Member

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    Probs about 2 days back if i can remember. Yeah I actually think i got hacked because only the "expensive" stuff were gone and the worthless stuff were still in my inventory.
     
  7. watatae
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    watatae Well-Known Member

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    bump? its been a really long time help me plz
     
  8. watatae
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    watatae Well-Known Member

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    bump?
     
  9. Michael
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    Michael Donator

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    After some research, we do believe that you were hacked. However, our current policy on hacking does not award refunds to players whom we believe have been hacked as our server has not had any information leaks or security exploits resulting in players, meaning that account hackings of this sort are due to poor account security by the owner. We encourage you to use only unique account information that you have not used on any other settings before to eliminate this risk. We do apologize for your loss.
     
  10. watatae
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    watatae Well-Known Member

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    so there is totally no way of getting my items back?
     
  11. BangHero
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    BangHero Well-Known Member

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    I'm sorry for your loss, may the scrolls of the heavens aid you in your journey. That's all i can do to help
     
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