Closed Donor Cupon Cosmetic coupon used with no effect

Discussion in 'Closed' started by AiharaShirei, May 27, 2017.

  1. AiharaShirei
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    AiharaShirei Donator

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    IGN: Relativistic
    Problem: Purchased a donor coupon to change face/eye color. Nothing changed and the coupon is gone.
    Details: I bought a donor coupon for 6 RP to change my face. After I went to the NPC and chose what I wanted, I got a message saying that there was a problem with changing the face at that time. A bit later, I decided to try again and see if it was working, but I then got a message saying that I needed a donor coupon. I checked both my Cash inventory and the Cash Shop itself, but the coupon was absent from both. The 6 RP was still deducted from my account. Would it be possible to get a coupon refund/6 RP refund? Thanks.
     
  2. Sila
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    Sila Donator

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  3. AiharaShirei
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    AiharaShirei Donator

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    Bump, since it's been a while since I posted this and haven't heard anything yet. Sorry if I'm not supposed to.
     
  4. AiharaShirei
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    AiharaShirei Donator

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    Bump again.
     
  5. Andreas
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    Andreas Donator

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    Sorry for the very very late reply.
    You will need to get a hold of a GM in game to be refunded 1 Royal Coupon (Donor Hair/face Coupon).

    Because of the GM command not being available currently it's going to be difficult to get the refund done right now.
     
  6. Becca
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    Becca GM

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    Are you still around? This will be closed within a week if you do not respond. Thanks. :)
     

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