Solved [Solution Given] Cannot launch game if monitor refresh rate is >60 hz

Discussion in 'Closed' started by elionel, Apr 24, 2017.

  1. elionel
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    elionel Donator

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    The game will give error code : -2147467259 if the monitor's resolution is set to above 1920x1200 and will not launch.

    Anything equal or below 1920x1200 will successfully launch the game.
     
    elionel, Apr 24, 2017
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  2. Matt
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    Matt Administrator

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    The bug would be a lot more complex than that and could also have something to do with the version of Windows you are using, a specific driver and/or version of direct X amongst other things. Maybe post information from DirectX Diagnostic Tool so that you can provide more information which may help us understand the bug more accurately.

    In my case I am using Windows 10 x64 with a screen resolution of 3440 x 1440 and am able to open the game without issues. I am also not using any compatibility modes for the client.

    [​IMG]

    [​IMG]
     
    Matt, Apr 24, 2017
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  3. elionel
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    elionel Donator

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    sys.png
    disp.png
     
    elionel, Apr 24, 2017
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  4. elionel
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    elionel Donator

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    It wouldn't be Windows because the issue was observable on both Win10 and Win7. I also tested with and without compatibility mode.
     
    elionel, Apr 24, 2017
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  5. elionel
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    elionel Donator

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    Ok by comparing your screenshots with mine, it turned out to be the frequency.. Out of curiosity, why does MR require 60Hz frequency to launch? I couldn't launch the game @75Hz either

    Thanks.
     
    elionel, Apr 24, 2017
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  6. Betwixt
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    Betwixt Member

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    Thanks for posting this, solved my launching issue. Couldn't launch the game at 75hz
     
    Betwixt, Jun 25, 2017
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  7. BigBoyMarky
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    BigBoyMarky Well-Known Member

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    Interesting I'm running a 144hz QHD screen and it works fine o_O​
     
    BigBoyMarky, Jun 26, 2017
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