Closed Might be banned

Discussion in 'Ban Appeal' started by MeDucky, Jul 12, 2017.

  1. MeDucky
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    MeDucky Member

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    Last thing you did: Quit for a long time
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    So after quitting for a year or so (before the new source), I tried reinstalling the game. However, all channels are empty in the login screen, and I have the "MapleStory has stopped working" error. Tried everything the troubleshooting/ technical help sticky threat suggests. People in the shoutbox said I might have an IP ban somehow. Could this be possible? Otherwise, you can move this topic to the technical help subforum :)

    Thanks in advance,

    MeDucky
     
    MeDucky, Jul 12, 2017
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  2. Tim
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    Tim Administrator

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    can you send me your IP and MAC address in a private message?
     
    Tim, Jul 12, 2017
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  3. Tim
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    Tim Administrator

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    your account, IP and MAC address are not banned what operating system are you playing on?
     
    Tim, Jul 12, 2017
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  4. MeDucky
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    MeDucky Member

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    Windows 10
     
    MeDucky, Jul 13, 2017
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  5. Tim
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    Tim Administrator

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    Tim, Jul 14, 2017
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  6. MeDucky
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    MeDucky Member

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    Yup, tried everything. Also turning off anti virus + firewall didnt work.
     
    MeDucky, Jul 14, 2017
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  7. Tim
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    Tim Administrator

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    do you have a folder on your PC just for mapleroyals? no other files in your mapleroyals folder?
     
    Tim, Jul 15, 2017
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  8. MeDucky
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    Yes, is installed in the program files folder, as usual.
     
    MeDucky, Jul 20, 2017
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  9. Tim
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    if you're still having trouble logging in with the latest setup, could you inbox me your IP and MAC address?
     
    Tim, Jul 25, 2017
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  10. MeDucky
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    Ok... So I did absolutely nothing last weeks, and suddenly Im able to login. Weird? Anyway, thanks for the help!
     
    MeDucky, Aug 2, 2017
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