Closed ban appeal

i dc and then open the game
it write this is an ID that has been deleted or blocked from connection
and
You may not access your account because your ip is banned

Character Name: bagajion , and other characters
Last thing you did: shopping fm
Why do you think you got banned?:i dont know
Ban message when attempting to log in:You may not access your account because your ip is banned
What GM banned you (optional):i dont know

 

You were banned for using outdated files. Download the newest files, install them & upload a screenshot of your MapleRoyals folder.

 

hi ~is mapleroyalssetup190717 newest files?

 

i have removed and update newest files but have the same problem..

 

Show us your MapleRoyals folder.

 

hi I have used other computer to open my game accounts,only Character Name: bagajion can't open,it write this is an ID that has been deleted or blocked from connection and You may not access your account because your ip is banned
but I dont know why this character be banned

 

my other accounts can open

 

Please change the "View" to "Detailed" so we can see the "Date modified" column.

 

Unbanned.

 

Thanks!!