Closed Can't logged in the game.

Discussion in 'Closed' started by Ikuta, Sep 10, 2017.

  1. Ikuta
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    Ikuta Donator

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    IGN: Tyvee
    Problem: Can't logged in the game.
    Details: I can't logged in the game after the server check, I have already updated the latest patch, and also followed the troubleshooting Guide to reconnect my internet, I also play private server of maple story , but it can execute smoothly.
     
  2. Andreas
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    Andreas Donator

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    It is very difficult to know what problem you are having if you don't give any details.

    Any error message?
    What happens?
    Can you show with a screenshot or a video?
     
  3. Ikuta
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    Ikuta Donator

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    1. There's no any error message.
    2. There's no other reaction but getting disconnected after typing login ID and password.
    3. As below

    upload_2017-9-11_14-47-41.png

    upload_2017-9-11_15-1-27.png
     
  4. Ikuta
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    Ikuta Donator

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    I remembered that I also faced the similar situation before,
    and I was told that there's no means to deal with it.
     
  5. Eli
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    Eli Well-Known Member

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    Is this still a problem?
     
    Aerith, ginwolf and xxTuzixx like this.
  6. Ikuta
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    Ikuta Donator

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    Actually, I found that if I typed the wrong password at first, and then the screen would get stuck.
    After a while, the screen popped out the message said that I typed the wrong password, and I can log in the game by typing the correct password at the second time. (If I typed the correct password at the first time, the screen would also get stuck for a while, but I would be disconnected.)
    That's the mean which I logged in recently (2 weeks ago) , maybe I would check whether this problem has been solved if I'm available.
     

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