Closed Ban Appeal

Discussion in 'Ban Appeal' started by Koingler, Sep 14, 2017.

  1. Koingler
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    Koingler Member

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    Gender:
    Male
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    Character Name: BirdPerson
    Last thing you did: I haven't played this game in months until recently
    Why do you think you got banned?: I have no idea :(
    Ban message when attempting to log in: This is an account that has been banned
    What GM banned you (optional):

    I don't know what I could have done to get banned. I haven't played on this account in months :(
    Please explain why my account was banned
     
    Twix likes this.
  2. Tim
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    Tim Administrator

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    can you send me an inbox message with your MAC and IP address
     
  3. Tim
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    Tim Administrator

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    your account and the mac and ip address you provided arent banned, whats the error message you're getting?
     
  4. Koingler
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    Koingler Member

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    Two messages appear upon trying to login to the game:
    First a typical blue ban message reading, "You may not access your account because your account is permanently banned."
    The second is a tan Maplestory message (the one you get when you DC) reading, "This is an ID that has been deleted or blocked from connection."
     
    Last edited: Sep 18, 2017
  5. Kai
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    Kai Donator

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    Try restarting your router?
     
  6. Koingler
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    Koingler Member

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    Have we figured anything out regarding this account? :(
    I'd really like to have those characters back
     
  7. Tim
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    Tim Administrator

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    Fryslan
    have you tried Kai's suggestion?
     

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