Heeelp Game wont even install..

Discussion in 'Closed' started by Sarahxp, Sep 25, 2017.

  1. Sarahxp
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    Sarahxp Member

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    Okay so, last night I was in the CS, it bugged out so I quit the game. I tried a couple times to log in and it just kept saying I was already logged in.
    I restarted my computer but when I logged in I saw that my desktop shortcut was gone, completely gone even in the actual folder (I had it as an exception in my firewall).
    So I went back to the original download, and I tried to re-install, but halfway through an error comes up, I'll write up the complete error soon.
    SO, I turned my firewall off completely, and redownloaded straight from the page again, but when I tried installing same error comes up, and won't actually let me install the game.
    This is the error.
    "An error occurred while trying to read the source file:
    Operation did not complete successfully because the file contains a virus or potentially unwanted software."
    There isn't a button to ignore and install anyway, only to abort, or to skip that file and install the rest. *Sigh*.
    Any help would really be appreciated..
     
  2. Johnny T
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    Johnny T Donator

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    What anti-virus program do you have?
     
  3. Sarahxp
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    Sarahxp Member

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    Just the generic one that came with windows 10
    Windows Defender I think :S
     
  4. Johnny T
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    Johnny T Donator

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    Try to disable your anti virus as well
     
  5. Sarahxp
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    Sarahxp Member

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    Honestly... I thought the anti virus and firewall was the same thing ^_^'~f13:oops:
    Seems to be working, thank you so much!!
     
  6. Johnny T
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    Johnny T Donator

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    Noooo problem haha, I had the same issue before. Good luck!
     
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  7. Kai
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    Kai Donator

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    Think Microsoft conducted their scheduled scanning. Restore the client from Windows Defender and add the entire MapleRoyals folder to its list of exclusions.
     
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  8. Sarahxp
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    Sarahxp Member

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    Done! And all seems to be working fine :). Thank you! Both of you!
     

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