IGN: Lileana Problem: Character's equips, tradeable cash items, chairs and mesos gone Details: Logged in and found my character in EL Nath market and found the stuff stated above all missing. The last time I logged in was about two weeks or so. Items missing: 900m~1b meso (estimated) 10Dex Sword Earring 75WA 12Luk Craven 19Luk 9Dex Blue Mystique Bottom (Forgotten stats) 8WA WWG 13Dex Cape Christmas Event's Cash Items (Can't remember the names for it) Snow Day Label and Chat Ring Snowman Chair Polar bear Chair Phantom Chair Sakura Chair Pig Chair There's probably more but that's all I remember for now.
We have a backup of your inventory as of July 23. I don't know whether or not you have played since then, but would you be willing to let us roll your inventory back to how it was as of that date? Please note, your mesos would not be affected by this roll back.
Is it possible to rollback to July 20 instead since I hadn't play since then either, just to be on the safer side incase my account was hacked before July 23