Closed Account Hacked

Discussion in 'Closed' started by jl100, Aug 3, 2017.

  1. jl100
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    jl100 Member

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    IGN:
    Finnake
    Guild:
    Kotori
    IGN: Lileana
    Problem: Character's equips, tradeable cash items, chairs and mesos gone
    Details: Logged in and found my character in EL Nath market and found the stuff stated above all missing. The last time I logged in was about two weeks or so.

    Items missing:

    900m~1b meso (estimated)
    10Dex Sword Earring
    75WA 12Luk Craven
    19Luk 9Dex Blue Mystique
    Bottom (Forgotten stats)
    8WA WWG
    13Dex Cape
    Christmas Event's Cash Items (Can't remember the names for it)
    Snow Day Label and Chat Ring
    Snowman Chair
    Polar bear Chair
    Phantom Chair
    Sakura Chair
    Pig Chair

    There's probably more but that's all I remember for now.
     
    Last edited: Aug 4, 2017
  2. mtran
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    mtran Well-Known Member

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    Yikes, same thing happened to me as well. Hope you get everything you've lost back!
     
  3. John
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    John Donator

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    We have a backup of your inventory as of July 23. I don't know whether or not you have played since then, but would you be willing to let us roll your inventory back to how it was as of that date? Please note, your mesos would not be affected by this roll back.
     
  4. jl100
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    jl100 Member

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    Is it possible to rollback to July 20 instead since I hadn't play since then either, just to be on the safer side incase my account was hacked before July 23
     
  5. jl100
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    jl100 Member

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    May I also check if hackers will be tracked down for this hacking issue?
     
  6. John
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    John Donator

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    Your character(s) should now be properly rolled back.
     

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