Closed Accounts hacked and items lost.

Discussion in 'Closed' started by panpanda, Jul 31, 2017.

  1. panpanda
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    panpanda Member

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    IGN: Xavier0, w0lverine
    Problem: 2 accounts got hacked and equips got lost.
    Details: On July 16th, my 2 accounts' passwords and associated e-mail address were changed. And I recently got them back and reset them. But I've found my equips taken. Now I'm wondering if I can find my equips back?

    For Xavier0
    1* White Raccoon Mask 4 int
    1* Elemental Wand 6 161 mat 7 int
    1* White Doros Robe 20 int
    1* Maple Magician shield 6 int 8mat 4 slots
    1* Blue Jewelry Boots 4 int
    1* Fallen Leaf Earrings 6 int 13mat

    For w0lverine
    1* Dragon Kanzir 122 att 10 luk
    1* Dragon Khanjar 28 att
    1* Red Pirate Top 6 dex 24 luk
    1* Red Pirate Pants 8 dex 9 luk 5 slots
    1* Red Mystique Shoes 12 dex 7 luk
    1* Green Anelin 10 att 4 dex 4 luk
    1* Pink Gaia Cape 4 str 4 att
    papu.jpg shield.jpg shoes.jpg top.jpg

    Thank you, your reply will be appreciated.
     
    Last edited: Jul 31, 2017
  2. John
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    John Donator

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    We have a backup of your inventory as of July 23. I don't know whether or not you have played since then, but would you be willing to let us roll your inventory back to how it was as of that date? Please note, your mesos would not be affected by this roll back.
     
  3. panpanda
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    panpanda Member

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    But I had been hacked before July 23. I think rolling it back to July 16 or earlier would be helpful.
     
  4. John
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    John Donator

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    We can roll back to July 20, but not earlier than that. Let me know if you would like a rollback attempted or not given this new information.
     
  5. panpanda
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    panpanda Member

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    Ok, so roll it back, I have not played much since.
     
  6. John
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    John Donator

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    Your character(s) should now be properly rolled back.
     

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