Closed Storage Issue

Discussion in 'Closed' started by xxTuzixx, Dec 5, 2017.

  1. xxTuzixx
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    xxTuzixx Donator

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    Ign: xxTuzixx
    Problem: Unable to access storage
    Details: I'm unable to access any storage on one of my account.
    It started yesterday and I tried restarting client but still it doesnt work. If i enter the FM and the first thing I click was Albert Item Seller instead of Scrooge, the Seller works. But if i click on Scrooge first, nothing else works and I cant even cc or sort my Inventory. The only option is to go out of the FM and re-enter. But generally all storage just doesn't work in and out of FM.
    This applies for all the characters on that same account.
    Other accounts work fine with the same computer.
    I can't remember exactly how much or whats in my storage, but i know there are few hundred millions of mesos, stoppers and lots of different sacks.
     
    Kentavious, violaceopes and Johnny like this.
  2. Matt
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    Matt Administrator

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    Investigating.

    @Karven
    Code:
    ERROR [Query Thread #3] ? (:) - Account XXXXXX's trunk was already loaded when a request to load it was received!
     
  3. Matt
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    Matt Administrator

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    We believe that one of your characters has gotten stuck in a state where the server thinks that they have the storage window currently open. When the server thinks you already have the storage open but you try to open the storage on that same character or other characters on the account it will block you from doing so. This should fix itself after a server check, so we advise you to wait for the next server check or update and try again after that, sorry for the inconvenience.
     
  4. xxTuzixx
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    xxTuzixx Donator

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    Hi Matt! Yup its working fine now.
    Thanks a lot for helping to look into it :)
     

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